SS
Samaa Mansour Shaheen
customer service at raya contact center small and medium business account
Hadayek Alkobba, Cairo, EgyptWork Experience
customer serviceFull Time
raya contact center small and medium business account
Jan 2018 - Present -7 yrs, 7 months
Egypt , Cairo
- Job Details:i worked customer service agent at raya cntact center at MSE account and then promoted to small and medium business account. Now working as back office agent and delegate team leader
Education
faculty of commerce english section in accounting
Ain Shams University (ASU)Jan 2013 - Jan 2017 - 4 yr
High School - Thanaweya Amma
as sallam collage expermental language schoolJan 2013
Achievements
i took two bronze medal of championship of republic in gymnastics, i volunteered at resala charity organization, at collage i participated at ascm (ain shams career model ) in communication and public relation team , and i paricipated at ultimate club at pr team i took many courses in soft skills and human development i used to play volly ball match every weekend with friends
Languages
English
FluentTurkish
IntermediateFrench
Intermediate
Training & Certifications
summer internship at customer service department
audi bank·2016money tranfer department
the united bank·2015taxes departments
egas company·2015taxes department
cooperation petrolium company·2014