Samaa Nasr

Hospitality Quality Assurance ManagerFull Time

• Job Details:Oversee and evaluate service quality in the hospitality sector, implementing continuous improvements to meet international standards. Conduct internal audits for hotels, Nile Cruises, and tourism companies to ensure compliance with quality and customer satisfaction standards. Develop and implement staff training programs focused on enhancing customer service and optimizing guest experiences. Collaborate with operational teams to identify areas for improvement, apply corrective measures, and ensure an optimal experience in the tourism sector.

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