ST

Sama Tamer

Operation Agent

Egypt

Work Experience

  • Operation Agent

    Teleperformance

    Sep 2024 - Nov 2024 -2 months

    Egypt

    • Job Details:Answer inbound and make outbound calls to assist customers. Resolve customer problems efficiently or escalate as needed. Ensure a positive customer experience through effective communication.

  • Freelance Data Entry

    NielsenIQ

    Jan 2023 - Mar 2023 -2 months

    Egypt

    • Marketing Member

      Enactus

      Oct 2022 - Oct 2023 -1 yr

      Egypt

      • Job Details:Assisted in creating and executing marketing campaigns to promote events. Developed engaging content for social media. Collaborated with team members to brainstorm creative ideas for branding.

    • Sales Intern

      iCareer

      Oct 2021 - Jan 2022 -3 months

      Egypt

      • Job Details:Assisted in handling customer inquiries and providing product details. Observed and learned effective sales techniques from senior team members. Contributed to achieving sales targets through active participation. Gained hands-on experience in negotiation, communication, and relationship-building.

      • Education

      • Bachelor's Degree in Business Administration

        Misr University for Science and Technology (MUST)

        Jan 2020 - Jan 2024 - 4 yr

      Skills

      • MS Office (Word, Excel, PowerPoint, Outlook)
      • Canva
      • Communication
      • Teamwork
      • Problem-Solving

      Languages

      • English

        Fluent

      • Arabic

        Fluent
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