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Sama Mohamed Ayman

Customer Support Associate at Concentrix

6th of October, Giza, Egypt

Work Experience

  • Customer Support AssociateFull Time

    Concentrix

    Nov 2021 - Present -3 yrs, 9 months

    Egypt , Giza

    • Job Details:•Responding to sellers’ inquires in Amazon Spain in both Spanish and English. •Handling sellers’ complains and problem-solving using communication skills.

    • Education

    • Bachelor's Degree in Al alsun faculty

      Ain Shams University (ASU)

      Jan 2017 - Jan 2021 - 4 yr

    • High School - Thanaweya Amma

      First tourist village experimental school

      Jan 2017 

    Skills

    • Problem Solving
    • Communication skills
    • Bilingual
    • Active listening
    • Translation

    Languages

    • Arabic

      Fluent

    • English

      Fluent

    • Spanish

      Advanced

    Training & Certifications

    • Radio presenting

      Radio and Television Institute (Maspero).·2023
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