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Sama Mohamed Ibrahim

Quality inspector at NAOS marketing (Schneider electric)

Maadi, Cairo, Egypt

Work Experience

  • Turkish supervisorFull Time

    Western Union

    Jun 2019 - Present -6 yrs, 2 months

    Egypt , Cairo

    • Job Details:Turkish supervisor and quality coordinator

  • Quality inspectorFull Time

    NAOS marketing (Schneider electric)

    Sep 2018 - Present -6 yrs, 11 months

    Egypt , Cairo

    • Job Details:Follow up with the Turkish customers who dealt with the company in the last 12 months and process a satisfaction servey with them.

  • Customer service agent at convergys comaFull Time

    Convergys

    Jul 2017 - Sep 2018 -1 yr, 2 months

    Egypt , Giza

    • Job Details:Customer service agent supporting Turkish and English lines. As per my job I used to support both the bookers and the properties if they face any issue regarding the reservations or the website itself.

    • Education

    • Bachelor's Degree in Languages

      Ain Shams University (ASU)

      Jan 2013 - Jan 2017 - 4 yr

    • High School - Thanaweya Amma

      El-Orman Secondary School

      Jan 2013 

    Skills

    • customer handling
    • Microsoft Office

    Languages

    • Arabic

      Fluent

    • Turkish

      Advanced

    • English

      Intermediate

    Training & Certifications

    • Turkish language

      Turkish culture center·2017

    • Media and translation

      Egyptian Radio and Television Union (Maspero)·2015
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