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Sama Hatem Soliman

Business Process Analyst|BIS graduate

Haram, Giza, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Triple click

    Jan 2022 - Jul 2022 -6 months

    Egypt , Giza

    • Education

      • Bachelor's Degree in Business information systems

        Helwan University

        Jan 2020 - Jan 2024 - 4 yr

      Achievements

      Led a team as system analyst during my graduation project "ReFurnish"an online website for recycled furniture.Analyzed user needs and system requirements, constructing comprehensive system diagrams including use cases, activity diagrams, sequence diagrams, an entity- relationship diagram (ERD), and data mapping.The project showcased my ability to analyze system requirements, design effective solutions, and produce detailed technical documentation.

      Skills

      • System Analysis
      • UML Modeling
      • Microsoft Office
      • Microsoft Visio
      • Business Analysis

      Languages

      • Arabic

        Fluent
      • English

        Fluent

      Training & Certifications

      • Entrepreneurship

        CIB·2022
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