SD

Sama Mohamed Osama Deraz

Mystery Shopper - Alexandria

Smouha, Alexandria, Egypt

Work Experience

  • Mystery Shopper - AlexandriaFreelance / Project

    Careem

    Nov 2017 - Mar 2020 -2 yrs, 4 months

    Egypt , Cairo

    • Job Details:Making trips/rides and filing a form that describes the ride, car situation and captain performance. A final monthly report shall be submitted narrating the whole experience as a regular customer.
  • Office managerFull Time

    METACO LIFT

    Feb 2014 - May 2016 -2 yrs, 3 months

    Egypt , Alexandria

    • Job Details:Responsible for keeping an office running smoothly and overseeing administrative support. from reception, copy editing and support, to handling a specific type of paperwork or filing for a specific department.
  • Sales Officer (White Pages project)Full Time

    EL BADRAWY HOSPITAL

    Dec 2013 - Feb 2014 -2 months

    Egypt , Alexandria

    • Job Details:Determine the best strategies to increase customer purchases. Assist higher management in developing reasonable sales goals, oversee the activities of sales employees, and collaborate with marketing teams to expand brand presence.
  • Telecom Egypt (Sprint Egypt)

    • Installation ManagerFull Time

      Jan 2012 - May 2013 -1 yr, 4 months

      Egypt , Cairo

      • Job Details:Manages team of installers who are responsible for installing, servicing, and repairing structures and major components. Schedules and oversees the installation of products. Ensures adherence to contract specifications and established policies and procedures.
    • Customer Service RepresentativeFull Time

      Jan 2011 - Jan 2012 -1 yr

      Egypt , Cairo

      Education

      • Bachelor's Degree in Anthropology

        Alexandria University (ALEXU)

        Jan 2010 

      Skills

      • Microsoft Office
      • computer
      • Data Entry
      • Translation
      • Administration
      • accuracy
      • Data
      • office
      • Reporting
      • Customer Service
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      Languages

      • Arabic

        Fluent
      • English

        Advanced
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