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Sama Adel

Customer Support at GCS Company

New Capital, Cairo, Egypt

Work Experience

  • Customer Support

    GCS Company

    Apr 2022 - Present -3 yrs, 4 months

    • Job Details:Building a rich database of prospective clients. Meeting with individual customers and presenting the company's projects to them. Assisting the customers in making the most suitable purchase decision according to their needs. Following up with the different customers throughout the sale process.
  • Customer Support

    Vodafone

    Apr 2020 - Apr 2021 -1 yr

    • Job Details:Reply to cases and questions sent by the customers in a clear and constructive way. Filtering the received cases and distributing them based on the specialty. Handling the support cases with efficiency and high responsiveness.
  • Secretary

    Elmarwa Company for Military Service

    Apr 2016 - Apr 2019 -3 yrs

    • Job Details:Responsible for financial services.
  • Education

    • Bachelor's Degree in Business Administration

      Canadian International College (CIC)

    Skills

    • Customer Service

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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