Salwa Mahmoud Selim

Talent Acquisition And Management Section HeadFreelance / Project

• Job Details:assessment & CBI big project for employee development

Construction ManagerFreelance / Project

• Job Details:big project to implement call center

More than 15Full Time

• Job Details:Etisalat Misr Operation Development & HR Performance Excellence August 2016 – Present. Responsibility - Training Management. - Communication Management - Structure Management - Crisis Management - Recruitment Management - Business Partner for Sales & Marketing commercial - Enterprise Sales operation & Support - Operation Data Management  Training Management - Conducts annual training and development needs assessment. - Proposes training and development based on the company objectives. - Develops and monitors spending against the departmental budget. - Obtains and /or develops effective training materials utilizing a variety of media. - Trains and coach’s, managers, supervisors and staff for development. - Plans, organizes, facilitates and orders supplies for employee development and training events. - Review and order training material from venders - Evaluate and recommend training venders based on martials and cost. - Develops and maintains organizational communications such as bulletin boards and newsletters to ensure employees have. knowledge of training and development events and resources. - Full responsible for new Hiring training, Orientation. - Full responsible for refreshment based on weekends points and analysis results. - Designing and assisting training program. - Helping supervisor & menageries for assessment day needs (meeting discussion, business case & role play) - Manage Summer Program Training. - Follow up training invitation and manage training schedule  Communication Management - Leads development and delivery communications strategy to related content (e.g. press releases, media pitches, and speeches) with messaging to support key initiatives, announcements, and campaigns. - develop communications materials new product, update, new services, contest, monthly target - Participates in special projects and performs other duties as assigned by the Director of Communications, including evaluating media technology platforms and enhancing existing employee - Work closely with the HR Communication team to ensure effective communication for better staff engagement - Handling & review announcement required (Marketing, Finance, - sales operation, services excellence……) - Reports completion of calls as well as information received. Notifies, Manager of trends and concerns seen or noted. - Looks for opportunities to celebrate achievements and “good news” heard from customers and to ensure other departments hear “what is working” - Educate customers regarding new product offerings; helps grow via SMS internal & external management. - Manage & update Enterprise business unites knowledge pace - Manage & update Enterprise business unites Etisalat APP. Employees Data Management, Analysis, Structure & Headcount Budget Control - Providing relevant business advice in alignment with corporate strategy. - Analyze any proposed re-organizational structure initiatives and propose the best scenarios. - Enhance the HR processes through a change management strategy to foster a performance driven culture. - Identify opportunities for performance improvement through undertaking internal diagnosis, process and system review and fetch relevant solutions. - Advise the top management on the job design, job descriptions handling and employees’ grading. - Manage HR budget and organization manpower planning, monitoring and reviewing phases; ensuring best resources utilization; a budget of approximately. - Business partner for Enterprise Marketing & Commercial (SME, Nation, Governmental & large accounts) - Create structure for Marketing & Corporate sales - Create Job description with different department across Etisalat section Ex: commercial, Sales, Operation & reviewing with directors. - Deliver career awareness hiring for outsource & staff. - Perform related HR reporting & analysis, by creating data base profile for each employ (currant staff are 660 employs) - Managing exist interview & feedback. - Handling special memos required like direct appointment, Head count transfer, salary increase analysis, dues and Sales quantity on hand handling. - Accomplished different initiatives & projects. - Analyze any proposed re-organizational structure initiatives and propose the best scenarios. - Update top management (directors & CBO) with the job design, job descriptions handling and employees’ grading. - Manage and handling HR budget head count and organization manpower planning, monitoring and - reviewing. - Integrate performance management system linking corporate strategy, appraisal, change reporting line, - change job title, cost center …. - Oversee the implementation of the sales incentive plan for sales workforce, and study the sales achievements versus the incentive pay to ensure a proportionate revenue generation in relevance. - Follow the job offers for new hires ensuring internal and external equity. - Create data base including employ ID, mail, and title reporting line one,