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Salmaa Bahaa Elshshtawy

Customer Success Specialist

New Cairo, Cairo, Egypt

Work Experience

  • Customer Success SpecialistFull Time

    Teleperformance - Egypt

    Apr 2022 - Jul 2023 -1 yr, 3 months

    Egypt , Cairo

    • Real estate sales agentFull Time

      Elbosty real estate development

      Aug 2019 - Dec 2021 -2 yrs, 4 months

      Egypt , Gharbia

      • Job Details:1- Developed and maintained a client base by actively prospecting for new leads and following up on referrals. 2- Conducted market research to assess property values, market conditions, and competitive analysis to advise clients on pricing and buying strategies. 3- Prepared and executed real estate listings by staging properties, taking professional photos, and creating comprehensive marketing materials to attract potential buyers. 4- Negotiated sales contracts and purchase agreements on behalf of clients, ensuring favorable terms and conditions. 5- Facilitated open houses, property showings, and property inspections to engage potential buyers and ensure a smooth transaction process. 6- Assisted clients in obtaining financing and reviewing mortgage terms, providing guidance throughout the loan application and approval process. 7- Stayed up-to-date with industry trends and changes in real estate laws and regulations to provide accurate information and guidance to clients. 8- Built strong relationships with industry professionals, such as mortgage brokers, appraisers, and attorneys, to facilitate smooth transactions and provide holistic real estate services. 9- Managed and maintained accurate records of client interactions, property details, and transaction progress using real estate software and databases. 10- Received positive feedback and reviews from satisfied clients, resulting in increased referrals and repeat business.
    • Education

      • Bachelor's Degree in business administration

        Mansoura University

        Jan 2018 

      Skills

      • Good organizing skills
      • Leadership
      • Problem Solving

      Languages

      • English

        Advanced
      • German

        Intermediate
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