SR

Salma Raafat

office manager at union national bank (UNB)

Abbassia, Cairo, Egypt

Work Experience

  • office managerFull Time

    union national bank (UNB)

    Dec 2017 - Present -7 yrs, 7 months

    Egypt , Cairo

    • telesales agentFull Time

      commercial international bank

      Dec 2016 - Dec 2017 -1 yr

      Egypt , Cairo

      • Job Details:i used to offer personal loans and credit cards through making outbound calls

    • Customer Service AdivsorFull Time

      Teleperformance

      Dec 2015 - Apr 2016 -4 months

      Egypt , Cairo

      • Job Details:i worked for Teleperformance account DU it's an international account , the account withdrawn from Xceed so i decided to apply for Teleperformance to work in the same account .

    • Customer Service Adivsor Full Time

      Xceed

      Sep 2015 - Dec 2015 -3 months

      Egypt , Cairo

      • Job Details:I worked at account DU . It 's an international account

      • Education

      • BA in Commerce

        Ain Shams University (ASU)

        Jan 2011 - Jan 2015 - 4 yr

      • High School - Thanaweya Amma

        Saint Fatima Language School

        Jan 2011 

      Skills

      • Customer Service
      • Microsoft Word
      • Microsoft Office
      • Microsoft Excel

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      Training & Certifications

      • Banking

        Egyptian Gulf Bank·2012
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