Salma Mamdouh Zaki

Supply Chain ManagerFull Time

• Job Details:• Lead the demand and supply forecasting process utilizing various tools, including MRP, OFS, manual forecasting, and NPI. • Oversee inventory levels to ensure optimal stock levels, reduce excess inventory, and minimize stockouts, while balancing the needs of all samsung devisions. • Purchasing spare parts from different Samsung global vendors & factories • Securing spare parts for Ministry of Education tablets & other governmental projects • Coordinating with Logistics team to reduce Customs Clearance lead time • Work closely with B2B and B2C sales teams, along with customer service teams, to deliver an exceptional after-sales service experience for Samsung customers. • Maintain Vendor & Customer master data management • Monitor and manage the spare parts budget, identifying opportunities for cost savings without compromising quality or service.. • Sharing excess stocks with other Samsung subsidiaries & authorized service centers • Training new demand & Supply planners

Senior Supply Chain PlannerFull Time

• Job Details:• Supported in establishing 1st Samsung warehouse in Egypt. • Passed QA test to establish Samsung spare parts warehouse. • Migrating parts operation from Regional HQ to Samsung Egypt • Forecasting for Samsung distributers • Reduced parts back order by 95% • Contract management • Pricing management • Coordinated with Samsung distributers to improve Samsung after sales service

Procurement SpecialistFull Time

• Job Details:• Developing new tool to extract Supply Chain reports from SAP & Citrix in accordance with IT department • Developed new layout for Pipeline report to measure order fulfillment & vendors' lead time • Improved order fulfillment from 46% to 98% • Developed KPIs for Supply Chain dept. • Developed new vendor management work process • Perform suppliers’ evaluation • Contract management • Handling vendors' payments (advance payments, credit notes, etc.)