Salma Wagdy

Export SpecialistFull Time

• Job Details:Managed the end-to-end export process for a diverse range of products. My responsibilities included coordinating with international clients, preparing and reviewing export documentation, and ensuring compliance with international trade regulations. I also facilitated communication between various departments to streamline operations and resolve any issues that arose during the export process.

Call Center AgentFull Time

• Job Details:*Answering phones from customers professionally and responding to customer inquiries and complaints. *Providing customers with the organization’s service and product information. *Recording details of comments, inquiries, complaints, and actions taken. *Identifying, escalating priority issues and reporting to the high-level management.