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Salma ismail Sobh

Customs clearance agent at Dhl Express Egypt

Madinaty, Cairo, Egypt

Work Experience

  • Customs clearance agentFull Time

    Dhl Express Egypt

    Aug 2022 - Present -2 yrs, 11 months

    Egypt , Cairo

    • Job Details:Special Clearance Service Agent at (DHL Express): Responsible for providing a pro-active and professional personalized service to DHL’s customers in customs clearance process also to be the intermediate between the customers and the gateway customs clearance department, providing support from start to finish to resolve customer inquiries or concerns.
  • Customer Service RepresentativeFull Time

    vfs tasheel international

    Oct 2019 - Apr 2020 -6 months

    Egypt

    • Customer Service AdministratorInternship

      Bank Audi

      Jul 2017 - Sep 2017 -2 months

      Egypt , Port Said

      • Job Details:- Supporting customers by providing helpful information, and responding to complaints. - Answering customer questions about basic banking services such as account balances, interest rates and fees. - Explain several facilities provided by the bank and teach the customers how they can avail each facility - Promote various financial products sold by the bank.
    • Education

      • Master's Degree in business administration

        Arab Academy for Science, Technology and Maritime Transport (AAST)

        Jan 2021 

      • Bachelor's Degree in Banking

        Sadat Academy for Management Sciences (SAMS)

        Jan 2018 

      Activities

      • Volunteer at Resala Charity Organization

        Volunteering

        Feb 2017 - Jun 2017 -4 months

      Skills

      • Running
      • White-box Testing

      Languages

      • English

        Fluent
      • Arabic

        Fluent
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