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Salma Shawky

Customer service abd sales representative

Toukh, Qalubia, Egypt

Work Experience

  • Customer service abd sales representativeFull Time

    Agriculture Bank

    Nov 2022 - Jan 2025 -2 yrs, 2 months

    • Sales RepresentativeFull Time

      Vodafone Egypt

      Jul 2021 - Aug 2022 -1 yr, 1 month

      • Customer serviceInternship

        Alex bank

        Aug 2019 - Sep 2019 -1 month

        Egypt , Qalubia

        • Job Details:I had Trained to handle the customer and satisfy them in C.S Department and attract them to take loan in Micro finance dep
      • EntrepreneurInternship

        Innovegypt

        Aug 2019 - Sep 2019 -1 month

        • Education

          • Bachelor's Degree in Business

            Benha University

            Jan 2020 

          Achievements

          I studied several online courses such as entrepreneurship and ICDL and the English and attended many events in the field of management and has trained in customer service and in the field of loans micro-projects and I trained in the field of entrepreneurship, attended a camb that was about women's rights and read a book in management and motivation and I had developed my Language &still trying develop myself, I worked as a trainer for a month. Finally i started to study CFA investment Foundation and HRM crash course.

          Skills

          • comunication
          • Selfmotivation
          • Performance Management
          • Microsoft Office
          • fastlearner
          • Negotiation
          • Team Leadership

          Languages

          • English

            Advanced
          • Arabic

            Advanced
          • German

            Beginner

          Training & Certifications

          • HRM

            Udemy·2020
          • Entrepreneurship

            InnovEgypt·2019
          • Customer service

            Alex bank·2019
          • ICDL

            Udemy·2019
          • English cource

            Udemy·2018
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