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Salma Ragab Mourad

Administrator at Alexandria Company For Electromechanical Works and Ge neral Constructions

Agami, Alexandria, Egypt

Work Experience

  • AdministratorFull Time

    Alexandria Company For Electromechanical Works and Ge neral Constructions

    Jan 2024 - Present -1 yr, 6 months

    Egypt , Alexandria

    • Job Details:- Preparing for tenders.- Review the project's financial custody cash.- Preparing revenue and expense statements.- Working on financial assessments for projects.- Assist the accounting department with budgets.- Working on financial assessments for projects.- Manage daily operations.- Produce reports, presentations, and briefs.- Receiving and following up on price offers.- Preparing technical and financial offers.
  • Sales AdminFull Time

    Al-mansour

    Aug 2020 - Oct 2023 -3 yrs, 2 months

    Egypt , Alexandria

    • Job Details:- Following up the CRM system and distributing all leads to sales team.- Following up the ratio of call center, internet leads and walk-in leads on SAP CRM and make a daily report of walk-in customers.- Handling customers complaints and refer them to appropriate resolution.- Activate warranties for customers on SAP.- CSI follow-up.- Receiving and delivering vehicle registration documents to dealers.- Receiving vehicle registration documents and distributing them to sales team.- Follow up delivery notes with the sales team and record it.- Follow up delivery notes and showroom stock with the warehouse daily and monthly closing.- Greeting, welcoming customers and distributing them to sales team.
  • Administrative AssistantPart Time

    Faculty of Agriculture, Alexandria university

    Jan 2019 - Jun 2020 -1 yr, 5 months

    Egypt , Alexandria

    • Job Details:- responsible for the Administrative and Financial Affairs. - responsible for the website of the association (Scientific Society of Food Industries). - responsible for the website of the journal "Alexandria Journal of Food Science and Technology". - organizing the events of the association. - delegated from SSFI for banking procedures.
  • Recruitment specialistFull Time

    Kamel bakery - cookieman

    Oct 2017 - Aug 2018 -10 months

    Egypt , Alexandria

    • Job Details:- responsible for recruiting, screening, interviewing and placing workers. - handle employee relations, payroll, benefits, and training. - link the company's management with its employees. - Consult with employers to identify needs and preferred qualifications. - Interview applicants about their experience, education and skills . - Contact references and perform background checks. - Inform applicants about job details such as benefits and conditions . - Hire or refer qualified candidates . - Conduct new employee orientations . - Process paperwork.
  • Education

    • Bachelor's Degree in Human Resources

      Alexandria University (ALEXU)

      Jan 2013 - Jan 2017 - 4 yr

    Activities

    • Human Resource Advisor at Model Of Companies Simulation

      Student Activity

      Aug 2015 - Jun 2017 -1 yr, 10 months

    • Human Resource Advisor at Business Administration Association

      Student Activity

      Aug 2014 - Jun 2017 -2 yrs, 9 months

    Skills

    • excel
    • Business Administration
    • Word
    • Microsoft Powerpoint
    • SAP
    • CRM System
    • Customer Care
    • E-Marketing
    • Adobe Photoshop

    Languages

    • English

      Advanced

    Training & Certifications

    • Customer Advocacy

      LinkedIn learning·2023
    • Creating positive conversations with challenging customers

      LinkedIn learning·2023
    • VLOOKUP and XLOOKUP for beginners

      LinkedIn learning·2023
    • Critical thinking and problem solving

      LinkedIn learning·2023
    • Business development foundations: Researching market and customer needs

      LinkedIn learning·2023
    • Consulting Foundations: Client Management and Relationships

      LinkedIn learning·2023
    • Selling into industries: Retail and Consumer Products

      Linkedin·2023
    • The Non-Technical skills of Effective Data Scientists

      LinkedIn learning·2023
    • ordering and importing

      Al Mansour Automotive Co.·2022
    • Human Recourses Grant

      MDC for Human Resources Services·2020
    • SOFT SKILLS COURSE

      Alexandria University·2016
    • HR Seminar

      Alexandria University·2016
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