Salma Osama Mansour

Customer service agentFull Time

• Job Details:Maintain customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns -Offer customer advice and assistance, paying attention to particular needs and wants

IELTS CounsellorFull Time

• Job Details:Promoting the IELTS Counselling service to the customers -Building a long-term relationship with the customers by conducting follow up calls -Responding to clients complains, ensuring the prompt resolution of the issue