Salma Mohammed Elbaroody

Customer service

Sohag, Sohag, Egypt

Nov 2022 - Feb 2025 -2 yrs, 3 months

Egypt , Sohag

Job Details:Resolving Client Inquiries: Address customer concerns promptly, ensuring satisfaction and loyalty. Product Promotion: Educate clients on services to drive product adoption. Documentation Management: Handle loan application and financial document verification. Client Relationship Management: Build lasting relationships with customers, enhancing retention rates. Sales Collaboration: Support sales team initiatives to achieve organizational objectives

Feb 2022 - Sep 2022 -7 months

Egypt , Sohag

Job Details:Customer Acquisition: Identified and onboarded new customers, boosting subscriber base. Target Achievement: Met and exceeded monthly sales quotas through proactive engagement. Promotional Activities: Promoted telecom packages and services effectively. Client Support: Assisted clients with technical issues, ensuring seamless service. Market Research: Gathered feedback to improve service offerings and customer satisfaction

Member of PR Section at Student of Egypt Sohag
Volunteering
Nov 2017 - Feb 2018 -3 months