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Salma Mohamed Helmi

Senior Sales operations at El Shennawy Group

Nasr City, Cairo, Egypt

Work Experience

  • Senior Sales operationsFull Time

    El Shennawy Group

    Jun 2022 - Present -3 yrs, 1 month

    Egypt , Cairo

    • Job Details:Submitting generated leads on CRM Submitting weekly report regarding Leads Quality and Feedback Add and review the unit’s data on the CRM system and ensure that the sold units are blocked . Creates the company’s inventory to compiles data about the type of building, area and price schemes approved by the high management Creating all needed forms such as(Reservation, Cancellation and Exception forms) Reviewing Reservation Forms and client documentation. Prepare and finalize the client’s contracts before signing Providing after sales service Delivering clients contracts Responsible for DHL account Issuing refunds or compensation to customers Contacting customers and informing them their overdue bills Maintaining customer payment records Advising customers on their payment options and suggesting methods of payments Submitting monthly Report Regarding sales commission Submitting weekly report regarding reservation and Contract status
  • Senior Sales operationFull Time

    Vai development

    Nov 2021 - May 2022 -6 months

    Egypt , Cairo

    • Job Details:Maintaining and reporting of sales deals on a daily and weekly basis. Acting as the check point for availability of a unit before a sale is made by the team Collecting accurate data information, including payments . Collecting the required documentation present in the sales audit checklist in order to approve a sale. Contract printing and contract execution. Responsible of approving a sale in order for a contract to be generated. Release list of available inventory for Sales Executives to move and submit to sales team.
  • Senior Sales OperationFull Time

    العاصمة للتشييد وإدارة المشروعات - Alassema Real Estate

    Jun 2021 - Oct 2021 -4 months

    • Job Details:filling important documents, and communicating relevant information. Monitor and organize inventory. Collaborate with the sales manager in weekly meeting by creating and maintaining month-end sales reports. Prepare the broker contracts, and be responsible for them. Support in maintaining the contract database and tracking system for all contracts executed. Responsible for preparing, negotiating, and revising all contracts. Support in maintaining the contract database and tracking system for all contracts executed. Assist in updating standard contract templates while identifying terms and clauses in agreements that represent risks.
  • Administrative OfficerFull Time

    Contact development

    Nov 2020 - Apr 2021 -5 months

    Egypt , Cairo

    • Job Details:Handling the operations on CRM (Adding Leads on CRM, Assigning Leads to the sales team) Direct calls to the sales team by distributing the leads. Moderate the company's social media pages by replying to comments, send messages ,collecting data and verifying anything post or upload to social media accounts. Download leads sheet from Facebook & Google. Follow up the feedback and sales comments and the rotation of the leads on the CRM. Submit daily\weekly\monthly CRM reports to the direct manager. Support in maintaining the contract database and tracking system for all contract executed Responsible for updating new reservation form database. Creating monthly sales report to the sales managers. Responsible for preparing contracts. Supporting the sales department with other administrative tasks, if requested.
  • Education

    • Bachelor's Degree in faculty of arts -Hebrew department

      Ain Shams University (ASU)

      Jan 2015 - Jan 2020 - 5 yr

    Skills

    • Microsoft Office
    • CRM System
    • Social media moderator
    • Quick learner

    Languages

    • English

      Fluent
    • Arabic

      Fluent
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