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Salma Hamed

Telesales Representative

Maadi, Cairo, Egypt

Work Experience

  • Telesales RepresentativeFull Time

    ENGLISH HEROES

    Oct 2023 - May 2024 -7 months

    Egypt , Cairo

    • Job Details:A results-driven Sales Representative responsible for making outbound calls to prospective customers to promote English language courses. Skilled in identifying customer needs and recommending appropriate course levels and formats, including online, in-person, and private sessions. Effectively presents course content, benefits, pricing, and enrollment procedures clearly and persuasively. Handles objections professionally by providing accurate, reassuring information to address concerns. Consistently works toward achieving or surpassing weekly and monthly sales targets while maintaining a strong focus on customer engagement and satisfaction.
  • ORTHODONTIC OPERATION SPECIALISTFull Time

    3D DIAGNOSTIC

    Aug 2022 - Aug 2023 -1 yr

    Egypt , Cairo

    • Job Details:A dedicated Orthodontic Assistant who supports the development and evaluation of orthodontic treatment plans in collaboration with orthodontists and dental professionals. Proficient in the use of advanced imaging technologies, including 3D diagnostic systems, CBCT, and panoramic X-rays, to assess dental and skeletal structures accurately. Monitors treatment progress, documents clinical findings, and ensures timely patient follow-ups. Coordinates effectively with both clinical and administrative teams to maintain efficient workflow and high levels of patient satisfaction. Responsible for the regular maintenance and calibration of orthodontic diagnostic equipment to ensure optimal performance.
  • Medical AnalystFull Time

    EXTRA LAB

    Jan 2021 - Dec 2021 -11 months

    Egypt , Cairo

    • Job Details:A detail-oriented Laboratory Technician responsible for the collection and processing of biological samples such as blood, urine, and stool by standard operating procedures. Skilled in performing routine and specialized laboratory tests across various disciplines, including parasitology, clinical chemistry, and microbiology, using both manual and automated methods. Prepares accurate medical reports and documentation for physicians and patients while maintaining strict adherence to hygiene, safety, and regulatory standards. Also responsible for monitoring reagent validity and managing laboratory inventory to ensure smooth daily operations.
  • Education

    • Bachelor's Degree in Chemistry and microbiology

      Cairo University (CU)

      Jan 2021 

    Skills

    • Teamwork skill
    • fast learning
    • Problem-solving in fast-paced clinical settings
    • Innovation

    Languages

    • English

      Intermediate
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