Salma Mahmoud Elwakeil

Client support coordinatorFull Time

• Job Details:Provide assistance to clients in person, on email, or telephonically. Schedule meetings or telephone conferences between clients and management. Book meeting rooms or venues. Coordinate the production of client-facing marketing materials. Compile and maintain records on client accounts. Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions. Escalate complaints to relevant departments. Liaise with in-house teams to adjust service offerings and assess related costs. Build and maintain close relationships with clients.

customer service agentFull Time

• Job Details:Handling customers inquires and ensuring a great customer experience is fulfilled