SM

Salma Alaa Maher

Customer service employee

Hadayek Alahram, Giza, Egypt

Work Experience

  • Customer service employeeFull Time

    Dohler Egypt

    Oct 2016 - Oct 2018 -2 yrs

    Egypt , Giza

    • Job Details:-Handling customer account . -Responsible for sending POs and follow up on contracts call off. -Follow up on customers’ overdue invoices . -Sending samples to the client and follow up on the feedback. -Handling the orders with the warehouse team till received at the customer premises . -Followup on all the needed documents for the export orders. - A communication between the sales team and the client.

  • marketing internInternship

    ASUS

    Nov 2015 - Jul 2016 -8 months

    Egypt , Cairo

    • Job Details:•Worked on Egypt student camp event 2015/2016 with ASUS Rangers team. •Handling Public relations & responsible for contacting sponsors •ASUS road show at British university in Egypt “BUE”. •Organizer at Egypt innovation day: responsible for workshops department.

  • customer supportInternship

    Barclays

    Jul 2015 - Aug 2015 -1 month

    Egypt

    • freelancerFull Time

      Masr ta3mal Microsoft egypt

      Egypt

      • Job Details:Trainee at Masr ta3aml Egypt: •Responsible for contacting employers and organizations. •Responsible for managing the web site and social channels.

      • Education

      • BA in business information system

        Helwan University

        Jan 2012 - Jan 2016 - 4 yr

      • High School - Thanaweya Amma

        Mubark Experimental Language School

        Jan 2012 

      Activities

      • social media member at Microsoft

        Student Activity

        Feb 2012 - Aug 2014 -2 yrs, 6 months

      Skills

      • Marketing
      • Microsoft Office
      • Social Media

      Languages

      • English

        Advanced

      Training & Certifications

      • Marketing

        update cu·2013
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