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Salma Magdy

Hr Generalist at Teleperformance Academy

Cairo, Egypt

Work Experience

  • Hr GeneralistFull Time

    Teleperformance Academy

    Oct 2019 - Present -5 yrs, 9 months

    Egypt , Giza

    • Job Details:• Reviews and approves interviews shortlist • Provides Candidates with feedback, consultation and assistance during the recruitment process. • Prepares and coordinates presentation materials for senior management and/or Board. ▪ Responsible for explaining the letter of intent (offer, policies, procedures, NDAs, required employment documents, etc...), and answering any related queries. ▪ Clarifying the onboarding path; being their HR POC and what that entails. ▪ Ensuring that employees who have completed their onboarding path have also carried out the onboarding survey. ▪ Supporting employees with any concerns/issues that might arise during their employment. ▪ Extracting data and reporting analysis regarding employees’ satisfaction and attrition drivers during their employment period. ▪ Creating the skill matrix & job description for the entry level positions. ▪ Create an action plan to control attrition. ▪ Conduct exit interviews for staff before ending their contract to identify the reason of attrition and retain if needed. ▪ Report to the Director efficiency numbers, team performance and opportunities for improvement.
  • Closing and Allocation SpecialistFull Time

    Teleperformance Egypt

    Jul 2018 - Oct 2019 -1 yr, 3 months

    • Job Details:• Reviews and approves interviews shortlist • Provides Candidates with feedback, consultation and assistance during the recruitment process. • Provides guidance to ensure all aspects of recruitment process are crystal clear, fair and unbiased. • Explains the offer to candidates, clears any confusion and handles any objection that arises while signing. • Prepares and coordinates presentation materials for senior management and/or Board. • Source and build orientation content for New Employee Orientation. • Assist operations with customized on-boarding initiatives if needed.
  • Senior Recruitment SpecialistFull Time

    Teleperformance

    Sep 2016 - Jul 2018 -1 yr, 10 months

    • Job Details:• Screening CVs & phone interviewing possible candidates, selecting the most suitable candidates for open vacancies and finding new resources for new poles of candidates. • Accommodating the selected candidates to the most suitable accounts (we have more than 15 accounts within Teleperformance), as each account has its own criteria. • Conducting face to face interviews with short-listed candidates • Informing the accepted ones with acceptance and invite them to an offer session
  • Financial Contact Center AdviserFull Time

    Teleperformance Egypt

    Mar 2016 - Jun 2016 -3 months

    • Education

      • Bachelor's Degree in Commerce

        Cairo University (CU)

        Jan 2019 

      Skills

      • Multi tasking
      • Problem Solving

      Languages

      • English

        Fluent
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