
Salma Mohamed Karam
Communication specialist
Giza, EgyptWork Experience
Communication specialistFull Time
Alaustoora engineering
Sep 2019 - Jan 2020 -4 months
Kuwait , Salmiya
account managerFull Time
18 Media Production
Apr 2018 - Aug 2019 -1 yr, 4 months
Egypt , Giza
- Job Details:- Following up with clients on a daily basis. - Communicating clients' suggested changes to the internal team. - Documenting clients' updates/news/info to deliver them to social media specialists. - Communicating clients' feedbacks to the internal team in order to fully understand clients' preferences/tendencies. - Participating in brainstorming sessions to make sure that they comply with clients' requirements/visions. - Obtaining clients' approvals to start publishing suggested outputs.
community managerFull Time
- Job Details:- Brainstorming with all teams for new ideas. - Handling customers on all online platforms (moderation). - Producing monthly performance reports. - Analyzing consumer behaviors, competitors, and our clients' statuses in the market. - Reporting to social media specialists the brands' weaknesses and strengths (according to customers' messages and comments on social media platforms).
social media specialistFull Time
focus media production house
Oct 2016 - Oct 2017 -1 yr
Egypt , Giza
- Job Details:- Conducting market researches. - Setting content strategies and plans. - Writing content (occasionally). - Brainstorming with all teams for new ideas. - Handling customers on all online platforms (moderation). - Producing monthly performance reports. - Analyzing consumer behaviors, competitors, and our clients' statuses in the market.
Education
Bachelor's Degree in law
Cairo University (CU)Jan 2013 - Jan 2017 - 4 yr
Training & Certifications
Social Media traine
auc·2015Civic Engagement program
EFE·2013