
Salma Hossam el deen Bayoume
Office Administrator | 6+ yrs exp | Seeking new challenges to grow & add value
Ain Shams, Cairo, EgyptWork Experience
Office AdministratorFull Time
Oct 2024 - Present -9 months
- Job Details:· Directed daily operations at the company’s headquarters, ensuring seamless administrative workflow. · Scheduled and coordinated meetings and travel arrangements for the CEO and staff. · Recorded meeting minutes and tracked follow-up actions to ensure timely execution. · Managed internal logistics including company vehicles and office resources. · Handled customer inquiries and complaints, reinforcing client satisfaction. · Prepared and analyzed customer feedback surveys to identify service improvements. · Supervised facility staff and monitored document renewal processes for compliance.
Operation Manager AssistantFull Time
Lesoll Company
Jun 2022 - Aug 2024 -2 yrs, 2 months
Egypt , Cairo
- Job Details:1-Review property ads, their data, photos, and location, then accept them from lesoll.com. 2-Follow up with customers and handle their problems. 3-Responsible for responding to WhatsApp, Facebook and Instagram messages. 4-Arranging and preparing meetings and preparing weekly performance reports, whether on the employees or the site. 5-Review invoices with the accounts department.
Personal Assistant & Graphic DesignerFull Time
Bonita Beauty Organic
Sep 2021 - Jun 2022 -9 months
Egypt , Cairo
- Job Details:Personal Assistant Manage daily activities, including scheduling orders, customer interactions, and follow-ups Make Deals with Public Figures and Bloggers Follow up with the Shipping Company and Couriers Handle routine tasks as well as customer and shipment problems Online moderator and responsible for interfacing with customers via online channels. Handling orders and ensuring that customer inquiries are addressed in a timely and effective manner. Measure key performance indicators and provide suggestions on what can be improved to increase the follower count Audit and place orders for supplies, and materials. Handling customers’ complaints and problems. Graphic Designer Design top-notch graphic content for Bonita Beauty Organic Instagram & Facebook page Present ideas and drafts to the team Ensure that all graphic elements are consistent in terms of style, colors, and message Measure key performance indicators and provide suggestions on what can be improved to increase the follower coun
Export Operation Manager AssistantFull Time
Modern Marble – Marble & Granite
Aug 2018 - Aug 2021 -3 yrs
Egypt , Cairo
- Job Details:1-Manage daily activities, including scheduling orders, customer interactions, and follow-ups 2-Audit and place orders for equipment, supplies, and materials 3-Handle routine tasks as well as customer and shipment problems 4-Generate operational reports for management as needed
Education
Bachelor's Degree in Business
Cairo University (CU)Jan 2018