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Salma Hossam el deen Bayoume

Office Administrator | 6+ yrs exp | Seeking new challenges to grow & add value

Ain Shams, Cairo, Egypt

Work Experience

  • Office AdministratorFull Time

    Arab Mechanical Engineers

    Oct 2024 - Present -9 months

    • Job Details:· Directed daily operations at the company’s headquarters, ensuring seamless administrative workflow. · Scheduled and coordinated meetings and travel arrangements for the CEO and staff. · Recorded meeting minutes and tracked follow-up actions to ensure timely execution. · Managed internal logistics including company vehicles and office resources. · Handled customer inquiries and complaints, reinforcing client satisfaction. · Prepared and analyzed customer feedback surveys to identify service improvements. · Supervised facility staff and monitored document renewal processes for compliance.
  • Operation Manager AssistantFull Time

    Lesoll Company

    Jun 2022 - Aug 2024 -2 yrs, 2 months

    Egypt , Cairo

    • Job Details:1-Review property ads, their data, photos, and location, then accept them from lesoll.com. 2-Follow up with customers and handle their problems. 3-Responsible for responding to WhatsApp, Facebook and Instagram messages. 4-Arranging and preparing meetings and preparing weekly performance reports, whether on the employees or the site. 5-Review invoices with the accounts department.
  • Personal Assistant & Graphic DesignerFull Time

    Bonita Beauty Organic

    Sep 2021 - Jun 2022 -9 months

    Egypt , Cairo

    • Job Details:Personal Assistant  Manage daily activities, including scheduling orders, customer interactions, and follow-ups  Make Deals with Public Figures and Bloggers  Follow up with the Shipping Company and Couriers  Handle routine tasks as well as customer and shipment problems  Online moderator and responsible for interfacing with customers via online channels. Handling orders and ensuring that customer inquiries are addressed in a timely and effective manner.  Measure key performance indicators and provide suggestions on what can be improved to increase the follower count  Audit and place orders for supplies, and materials.  Handling customers’ complaints and problems. Graphic Designer  Design top-notch graphic content for Bonita Beauty Organic Instagram & Facebook page  Present ideas and drafts to the team  Ensure that all graphic elements are consistent in terms of style, colors, and message  Measure key performance indicators and provide suggestions on what can be improved to increase the follower coun
  • Export Operation Manager AssistantFull Time

    Modern Marble – Marble & Granite

    Aug 2018 - Aug 2021 -3 yrs

    Egypt , Cairo

    • Job Details:1-Manage daily activities, including scheduling orders, customer interactions, and follow-ups 2-Audit and place orders for equipment, supplies, and materials 3-Handle routine tasks as well as customer and shipment problems 4-Generate operational reports for management as needed
  • Education

    • Bachelor's Degree in Business

      Cairo University (CU)

      Jan 2018 

    Skills

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    Languages

    • English

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