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Salma Hany

Customer Service Manager

Agouza, Giza, Egypt

Work Experience

  • Customer Service ManagerFull Time

    vodafone UK

    Jan 2019 - Jan 2020 -1 yr

    Egypt , Giza

    • Job Details:i worked in customer service field as i was working as a call center representative at Vodafone UK billing department from Jan 2019 to Jan 2020 i was always eager to achieve my kips and i became the top achiever on my queue for 3 months successively which made me an exert in this field .i know how to offer exceptional service for the customer to make him happy in order to achieve his satisfaction
  • Education

    • MA in Alsun

      Ain Shams University (ASU)

      Jan 2015 - Jan 2019 - 4 yr

    • High School - Thanaweya Amma

      Al - Qawmia language school

      Jan 2016 

    Skills

    • Customer Service
    • Adobe Photoshop
    • Microsoft Office

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • French

      Intermediate
    • Spanish

      Beginner

    Training & Certifications

    • English courses

      british council·2017
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