Salma Hamdy Saad

Facilities and fleet Administrative Officer at El Sewedy Education - The Knowledge Hub Universities

Badr City, Cairo, Egypt

Facilities and fleet Administrative OfficerFull Time
Oct 2024 - Present -9 months
Egypt , Cairo
- Job Details:-Coordinate and supervise all maintenance and soft services activities to ensure efficiency and compliance. -Coordinated meetings, appointments and events arrangement. -Documentation & Record-Keeping. -Manage work orders and tracking completion. -Assisted in drafting and updating SOPs. -Manage contracts with external vendors. -track expenses, and assist with budget planning. -Maintain facility records (warranties, manuals, maintenance logs).
Call Center AgentFull Time
Oct 2023 - Oct 2024 -1 yr
Egypt , Cairo

Jun 2021 - Apr 2022 -10 months

Job Details:-reach out to customers via phone, email, or letters regarding overdue payments. -Work with customers to establish feasible repayment arrangements. -Monitor and track delinquent accounts. -Maintain accurate records of all collection activities. -Document payment agreements and follow-up actions.

Benaa Real Estate Development

Mar 2019 - Jun 2021 -2 yrs, 3 months

Egypt , Cairo

Job Details:-Maintained files and records by implementing effective filing systems that boosted efficiency and organization. -Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel. -Greeted guests at front desk and engaged in pleasant conversations while managing check-in process. -Planned coverage needs and organized services to support incoming special events. -Promoted local entertainment and sporting events and offered details to assist patrons. -Kept accounts in balance and ran daily reports to verify totals.

Bachelor's Degree in accounting
Ain Shams University (ASU)
Jan 2016 - Jan 2020 - 4 yr