SE

Salma Adel Elsayed

HR Intern, CSR

Faisal, Giza, Egypt

Work Experience

  • CSE Contact Centre /C2Full Time

    Hsbc, Gsc Egypt

    Mar 2022 - Mar 2023 -1 yr

    Egypt , Giza

    • Job Details:Receiver and caller on customer inquiries and complaints ensuring full customer satisfaction

  • Customer Support RepresentativeFull Time

    Etisalat UAE

    Oct 2021 - Present -3 yrs, 9 months

    Egypt , Cairo

    • Social Media SpecialistPart Time

      Imperial

      Nov 2020 - Sep 2021 -10 months

      Egypt

      • Customer Service SpecialistFull Time

        Imperial

        Sep 2020 - Present -4 yrs, 10 months

        Egypt , Giza

          • Education

          • College Diploma in HRM

            alison

            Jan 2024 - Jan 2024 - 0 Month

          • College Diploma in Human Resources

            Whale Company

            Jan 2024 - Jan 2024 - 0 Month

          • Bachelor's Degree in Conservation and restoration

            Cairo University (CU)

            Jan 2019 

          Activities

          • Conservator at NMEC

            Volunteering

            Jul 2017 - Sep 2017 -2 months

          Skills

          • Microsoft Office
          • Photography
          • Content Editing
          • Assistant
          • Business English
          • Translation
          • Customer Care
          • People Management
          • Customer Support
          • Human Resource Management (HRM)
          View More

          Languages

          • Arabic

            Fluent

          • English

            Advanced

          • Korean

            Intermediate

          • Turkish

            Intermediate

          Training & Certifications

          • Advanced nanodegree in digitalmarketing

            Udacity·2021

          • Professional nanodegree in digitalmarketing

            Udacity·2021

          • Public speaking “Speak in Public”

            Online course by Openclassrooms·2021

          • Online course in “create a Website Using Wordpress : Free Host & Sub-domain “

            Coursera·2021

          • Online course at courses in Korean language “ Learn to speak Korean 1”

            Yonsei University·2020

          • workshop in Adobe Photoshop

            embassy of knowledge at central library·2018

          • Training course in "conservation and restoration of antiques"

            conservation department in museum of Islamic art·2018

          • Workshop entitled Nanotechnology: Preparation, Characterization, Application and Safety of Nanoparticles

            EGNC – Cairo University·2018

          • Treatment and handling of mummies and human remains course

            national museum of Egyptian civilization(NMEC) and Great Egyptian Museum (GEM)·2017

          • Conservation of organic and non-organic objects course

            national museum of Egyptian civilization(NMEC)·2017

          • Handling ,Packing and Transporting of artifacts course

            national museum of Egyptian civilization(NMEC)·2017

          • Documentation training course ''document your antiquities to protect your heritage''

            national museum of Egyptian civilization(NMEC)·2017

          • Transporting and packing artifacts course

            Cairo University·2017

          • Human development course

            Cairo University·2017
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