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Salma ElGebali

Senior AML Officer at Al Ahli Bank Of Kuwait ( Abk Egypt )

Cairo, Egypt

Work Experience

Al Ahli Bank Of Kuwait ( Abk Egypt )

  • AML SupervisorFull Time

    Feb 2025 - Present -5 months

    • Senior AML OfficerFull Time

      Nov 2023 - Present -1 yr, 8 months

    • Senior Quality Assurance ExecutiveFull Time

      Raya Customer Experience

      Jun 2021 - Sep 2022 -1 yr, 3 months

      • Quality assurance executiveFull Time

        Raya contact center

        May 2020 - Jun 2021 -1 yr, 1 month

        Egypt , Cairo

        • Job Details:Making sure we're delivering the best customer experience Tracking project's performance Create action plan and follow up on it Maintaining project performance through daily , weekly and monthly reports Handle client , operations requests Calibration moderator Certification reference

      • International advisorFull Time

        Raya contact center

        Jun 2018 - May 2020 -1 yr, 11 months

        Egypt

          • Education

          • Bachelor's Degree in Commerce and buinsness administration

            Helwan University

            Jan 2015 - Jan 2019 - 4 yr

          • High School - Thanaweya Amma

            Sphinx Language School

            Jan 2015 

          Skills

          • Communication
          • Team Leadership
          • Presentations
          • Client Relations
          • Microsoft Excel
          • Data Analytics
          • Root Cause Analysis
          • Training
          • Six Sigma Green Belt
          • COPC

          Languages

          • Arabic

            Fluent

          • English

            Fluent

          • Spanish

            Intermediate

          • German

            Beginner

          Training & Certifications

          • Presentation skills , leadership skills

            Greek campus ·2016
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