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Salma Eid

customer service representative

Ain Shams, Cairo, Egypt

Work Experience

  • customer service representativeFull Time

    Xceed

    Oct 2023 - Aug 2024 -10 months

    Egypt , Cairo

    • Job Details:IDH account (AlMokhtabar) My role is to provide prompt and professional assistance to inquiries, ensuring adherence to high laboratory standards, and enhancing customer satisfaction.

  • Chemical AnalystInternship

    alsafa laboratory

    Dec 2022 - Jan 2023 -1 month

      • Education

      • College Diploma in Biochemistry

        Cairo University (CU)

        Jan 2022 - Jan 2023 - 1 Year

      • Bachelor's Degree in Science

        Helwan University

        Jan 2022 

      Skills

      • Detail Oriented
      • Communication
      • Analytical Chemistry
      • Microsoft Office suite
      • Quality Control
      • Quality Assurance

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      Training & Certifications

      • Occupational Safety and Health Specialist

        NIOSH·2024

      • Chemical Analyst

        Alsafa lab·2022

      • production and quality control

        El Nasr Pharmaceutical Chemicals Company·2021

      • Production and quality control

        Chemical Industries Development Company; Syed Pharmaceutical Factory·2021

      • chemical analysis

        Theodor Bilharz Research Institute·2021

      • First aids, emergency medicine, soft medical skills and OTC course

        Revive medical teaching and training·2020

      • ICDL course

        USAM team·2020

      • Internship in medical analysis

        Matarya Teaching Hospital·2019
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