Salma Amr Bisheer

Senior Customer Support Representative

6th of October, Giza, Egypt

Senior Customer Support RepresentativeFull Time
Feb 2024 - Sep 2024 -7 months
United Arab Emirates , Abu Dhabi
Customer Support RepresentativeFull Time
Jul 2023 - Feb 2024 -7 months
United Arab Emirates , Dubai
- Job Details:• Provide excellent customer service by promptly addressing inquiries, concerns, and issues. • Actively engage customers to understand their needs and preferences. • Process orders accurately and efficiently, ensuring a smooth transaction for the customer. • Foster positive relationships with customers to encourage repeat business and customer loyalty.

Work Egypt

Mar 2022 - Feb 2023 -11 months

Egypt , Cairo

Job Details:• Source potential candidates through online channels (e.g. social platforms and professional networks). • Conduct phone interviews with potential candidates. • Plan interview and selection procedures, including screening calls, assessments, and in-person interviews. • Assess candidate information, including resumes and contact details. • Follow up with candidates throughout the hiring process. • Foster long-term relationships with past applicants and potential candidates.

BBA in Finance
Helwan University, Financial Markets & Instituations
Jan 2019 - Jan 2023 - 4 yr
High School - Thanaweya Amma
Pioneer integrated school
Jan 2019