SA

Salma Alaa

Customer Support Advisor

Mokattam, Cairo, Egypt

Work Experience

  • Customer Support AdvisorFull Time

    Teleperformance - Egypt

    Nov 2021 - Feb 2022 -3 months

    • Job Details:Improved in Customer Experience related to Hotels. Complaint Resolution. Active listening skill. Product Knowledge in Hotels System

    • Education

    • Bachelor's Degree in Languages

      Ain Shams University (ASU)

      Jan 2020 

    Activities

    • Incoming Global Talent Member at AIESEC Ain Shams University

      Student Activity

      Feb 2019 - Aug 2019 -6 months

    • HR member at X Volunteer

      Student Activity

      Sep 2018 - Apr 2019 -7 months

    • HR member at Life Makers Foundation

      Student Activity

      Nov 2017 - May 2018 -6 months

    • Delegate at ALMUN(Arab league Model United Nations)

      Student Activity

      Oct 2017 - Apr 2018 -6 months

    Skills

    • HR
    • Microsoft Office

    Languages

    • Arabic

      Fluent

    • Turkish

      Advanced

    • English

      Advanced

    Training & Certifications

    • HR

      HR Professional Certificate at HCC - Human Capital Community·2022
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