Salma Abdelmageed Abdelghaffar

International AdvisorFull Time

• Job Details:-Responsible for collection process in customers' accounts , setting payment plans and dealing with disputes -Own and manage the client relationship: resolving calls efficiently and effectively. -Ensure service level agreements are met and maintained. -Work as part of a team to ensure offering world-class Customer Service at all times. -Communicate positively with all involved parties to provide the best solutions to customers