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Sally Albert

Sr. Supervisor, Solution Architect at Orange

New Cairo, Cairo, Egypt

Work Experience

  • Sr. Supervisor, Solution ArchitectFull Time

    Orange

    Apr 2019 - Present -6 yrs, 3 months

    Egypt , Cairo

    • Job Details:Responsible for providing the technical solution for various services such as Mobile Internet, Orange Cash, shared offers with partners (such as BeIN , SWVL & Deezer) , promotions through Mobile Applications &others - Engage with commercial teams to discuss requirements and objectives to reach a solution that would fulfill them within the available time & cost constraints, and in light of the current services in the market. - Collect requirements from other departments like Finance, Customer Service and others, and collaborate with technical members of the project team to set the solution, which may involve a lot of systems in Orange; such as Charging, Billing, Middle Ware (EAI), USSD, Web Portal, Mobile Applications, Orange Money, SDP, CRM, DWH and others.
  • Sr. Supervisor, Broadband ServicesFull Time

    Orange Egypt

    May 2017 - Apr 2019 -1 yr, 11 months

    Egypt , Cairo

    • Job Details:Responsible for the Broadband Services Portfolio of Orange Egypt, by collecting requirements from all involved stakeholders, perform business analysis to identify the scope and set the end to end solution. - Manage time & cost of broadband projects starting from the requirement collection, through to development, testing & deployment on production. - Monitor and control project activities, throughout the project lifetime, to ensure all tasks are running as per the plan, and deal with risks or issues as they arise. And closely monitor the project after being deployed on production to analyze the impact on customers and report the product performance before project closing - Acted as a team leader starting Jun 2018, responsible for the coaching & development of 5 team members & assigning projects based on the resources availability and skill set
  • Supervisor, Broadband ServicesFull Time

    Orange Egypt

    Jun 2014 - May 2017 -2 yrs, 11 months

    Egypt , Cairo

    • Job Details:Manage the broadband projects to ensure 100% alignment during development, testing and development phases and identify any potential issues and propose solution to mitigate them
  • Lead, Broadband ServicesFull Time

    Orange Egypt

    Jun 2012 - Jun 2014 -2 yrs

    Egypt , Cairo

    • Job Details:- Responsible for development & vendor management of the PCRF, as well as project management of small / medium broadband services & projects
  • Education

    • BSc in Communication Engineering

      German University in Cairo (GUC)

      Jan 2007 - Jan 2012 - 5 yr

    • High School - Thanaweya Amma

      BBC

      Jan 2007 

    Skills

    • Microsoft Office
    • Broadband
    • Project Management
    • Microsoft Project
    • Telecommunication

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • French

      Intermediate

    Training & Certifications

    • Project Management Professional

      Project Management Institue·2016
    • ITIL foundation V3

      AXELOS Global Best Practice·2016
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