Sally Abaza – Office Manager

Work Experience

Dec 2013 - Jan 2016 -2 yrs, 1 month

Egypt , Giza

Job Details:*serve as the point person for maintainence, mailing, shopping, supplies, equipment, bills and errands. *organize and schedule meetings and appointments. *partner with HR to maintain office policies as necessary. *organize office operations and procedures. *coordinate with IT department on all office equipment. *manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time. *manage contract and price negotiations with office vendors, service providers and office lease. *manage office budget, ensure accurate and timely reporting. *provide general support to visitors.

Feb 2011 - Aug 2012 -1 yr, 6 months

Egypt , Cairo

Job Details:*Handle phone, internet and face to face interactions with customers. *Manage client adjustments, claims, quotations, and process customer orders. *Network with all groups and departments involved in customer orders, processing and support. *Perform the following tasks: • Identifying new opportunities • Liaising with customers • Processing customer orders • Supporting sales and development departments • Dealing with adjustments • Escalating any complaints • Updating database

Bon Pain

Sep 2008 - Aug 2010 -1 yr, 11 months

Egypt , Cairo

Job Details:*Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution. *Open, sort, and distribute incoming correspondence, including faxes and email. *File and retrieve corporate documents, records, and reports. *Greet visitors and determine whether they should be given access to specific individuals. *Prepare responses to correspondence containing routine inquiries. *Prepare agendas and make arrangements for committee, board, and other meetings. *Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors. *Compile, transcribe, and distribute minutes of meetings. *Attend meetings in order to record minutes. *Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors. *Manage and maintain executives' schedules. *Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software. *Set up and oversee administrative policies and procedures for offices and/or organizations. *Supervise and train other clerical staff. *Interpret administrative and operating policies and procedures for employees.

Organizer, Marketing at Ain Shams University
Student Activity
Sep 2007 - Dec 2007 -3 months