Basic Info

Sally Abaza

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Office Manager at Ehyaa Advertising Agency

Experience Details

Office Manager

Administration

Experienced (Non-Manager)

*serve as the point person for maintainence, mailing, shopping, supplies, equipment, bills and errands.
*organize and schedule meetings and appointments.
*partner with HR to maintain office policies as necessary.
*organize office operations and procedures.
*coordinate with IT department on all office equipment.
*manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time.
*manage contract and price negotiations with office vendors, service providers and office lease.
*manage office budget, ensure accurate and timely reporting.
*provide general support to visitors.


Company Details

Ehyaa Advertising Agency (multinational)

Cairo, Egypt

11-50 employees

Marketing and Advertising

N/A

Dec 2013 to Jan 2016 (2 years 1 month)
Customer Support Executive at International Printing House

Experience Details

Customer Support Executive

Customer Service/Support

Senior Management (e.g. VP, CEO)

*Handle phone, internet and face to face interactions with customers.
*Manage client adjustments, claims, quotations, and process customer orders.
*Network with all groups and departments involved in customer orders, processing and support.
*Perform the following tasks:
• Identifying new opportunities
• Liaising with customers
• Processing customer orders
• Supporting sales and development departments
• Dealing with adjustments
• Escalating any complaints
• Updating database


Company Details

International Printing House (multinational)

Cairo, Egypt

N/A

Publishing and Printing

www.iphegypt.com

Feb 2011 to Aug 2012 (1 year 6 months)
Executive Secretary at Bon Pain

Experience Details

Executive Secretary

Administration

Entry Level

*Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
*Open, sort, and distribute incoming correspondence, including faxes and email.
*File and retrieve corporate documents, records, and reports.
*Greet visitors and determine whether they should be given access to specific individuals.
*Prepare responses to correspondence containing routine inquiries.
*Prepare agendas and make arrangements for committee, board, and other meetings.
*Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
*Compile, transcribe, and distribute minutes of meetings.
*Attend meetings in order to record minutes.
*Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
*Manage and maintain executives' schedules.
*Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.
*Set up and oversee administrative policies and procedures for offices and/or organizations.
*Supervise and train other clerical staff.
*Interpret administrative and operating policies and procedures for employees.


Company Details

Bon Pain (multinational)

Cairo, Egypt

N/A

Accounting and Auditing Services

N/A

Sep 2008 to Aug 2010 (1 year 11 months)
Organizer, Marketing at Ain Shams University (student activity)

Experience Details

Organizer, Marketing

Marketing/PR/Advertising

Student

Responsible of the flyers of the "Friday Show" in our college, printing and distributing them among the students. (Propaganda)


Company Details

Ain Shams University (student activity)

Cairo, Egypt

N/A

Sep 2007 to Dec 2007 (3 months)

Education

BA in Mass Communications

Education Details

BA

Mass Communications

Ain Shams University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Ain Shams University
2006 - 2010
High School - American diploma

High School Details

American diploma

Modern American Schools Of Egypt 2000

Egypt

2006

A / Excellent / 85 -100%

N/A

Modern American Schools Of Egypt 2000
2006

Training and Courses

• Broadcaster and programs provider at Institute of Egyptian Radio and TV
Sep 2007

Training/Course Details

• Broadcaster and programs provider

Sep 2007

Institute of Egyptian Radio and TV

N/A

This profile is outdated!
Last update more than 11 months ago.

Jobseeker photo

Profile Skills and Keywords

Accounting And Auditing ServicesAdministrationArabicBon PainCustomer ServiceCustomer Service/SupportCustomer Support ExecutiveCustomer-orientedEhyaa Advertising AgencyEnglishExecutive SecretaryGermanHard WorkerInternational Printing HouseInternetMarketingMarketing And AdvertisingMass CommunicationsMicrosoft ExcelMicrosoft WordNegotiatorOffice ManagerOrganizerOrganizer, MarketingPublishing And PrintingSocialSupportTyping Broadcaster And Programs Provider

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Beginner

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Typing

Typing

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Customer Service/Support

Customer Service/Support

: Expert

: Extreme - I love it!

:

1-3 years

Administration

Administration

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Hard worker, Negotiator, Customer-oriented, Organizer, Social

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