
Sally Samir
Strategic Account Manager at Gulf Agency Co. (GAC)
Madinaty, Cairo, EgyptWork Experience
Strategic Account ManagerFull Time
Gulf Agency Co. (GAC)
May 2012 - Present -13 yrs, 2 months
Egypt , Cairo
- Job Details:• Playing the role of the commercial manager by managing the relationship between sales and operation, contracts and SOPs, price agreements & facilities, business opportunities with overseas offices. • Manage key or specific customer accounts (especially foreign customers), in terms of; sales, finance, operation, KPI, and delivering strategy. • Maintain business relationships with accounts and develop new opportunities. • Maintain contact with key markets by visiting and investigating the operations and local conditions. • Provide customer service to assigned customer accounts; understanding business requirements, and work on achieving it. • Developing and executing strategies to maximize sales by locating and increase the size of the client base, and ensuring the happiness of the existing base. • Analyzing market competition & select the company rating, and what can be done for improving. • Cultivate strong relationships with abroad based of group network, overseas customers and staff.
Business Development Manager & Project Division Full Time
DSV Air & Sea
May 1999 - May 2012 -13 yrs
Egypt , Cairo
- Job Details:• Handling Projects (costing, pricing, communications & operation handling). • Taking care of all what is related to the business development in the company, whether it’s concerning customers, sales, work performance, open new markets in the cooperation with overseas offices, …etc. • Sending reports/ suggestions to the Head Quarters to reflect work standard/ new ideas about developing work / negotiating prices to secure potential business. • Understanding the customer’s needs and requirements and implement long-term business strategies accordingly. • Maintaining contracts with customers, and solving key account's problems. • Supervise the big accounts and monitor work with all involved departments (Quality Control). • In 2008; Sales Head’s activities were added to the above, to include; Recruiting and training sales stuff. Supervising, motivating and monitoring sales team performance. Setting budgets/targets. Liaising with other product Managers. Keeping abreast of what competitors are doing. Reporting to CEO.
Head Accounting Department/ Customer ServiceFull Time
Fabulous Sportswear Company
Nov 1995 - May 1999 -3 yrs, 6 months
Egypt
- Job Details:• Handling customer accounts & customer service tasks of readymade garments. • Follow-up & Controlling the point of sale program of the ware shops & warehouses. • Follow-up & Controlling the point of sale program of the shops. • Preparing balance sheets & reports on regular bases showing sales transactions, • Sales staff results, customer's status & stock in factory and the warehouses (in/out of stock). • Follow-up inventory, full responsibility of every single details subject to the shops, participated in choosing the new collection of the season.
Education
Bachelor's Degree in Business administration
The Higher Institute of Cooperative and Managerial StudiesJan 1992 - Jan 1995 - 3 yr
High School - Thanaweya Amma
Youssef El- Sebaay SchoolJan 1991
Achievements
• Major achievement in work developing in DSV Air & Sea, which make the company; o Open a new sector for the business development in 2005, working side to side with the Sales, and I become the Head of the Sales & Business Development. o Modified the sales system by creating targets and new motivation system, which was not existing before. o Highlight the importance of Implementing marketing strategy, and process become under execution. • Major achievement in GAC ‘Gulf Agency Co.’ by make them; o Create a commercial team, incl. Commercial Manager, Sales Team, and Customer service team/Sales Support. Creation incl. but not limited to; all set up process for sales, starting from procurement, SOPs, ….. up to final reports. o Create international inland division, and could secure all international inland transportation, of which the company wasn’t in that field before.
Skills
Languages
Arabic
FluentEnglish
AdvancedGerman
Beginner
Training & Certifications
KAM (Key Account Management) at GAC corporate academy.
2014KAM (Key Account Management)
GAC·2012Sales managements at Knowledge academy
2012sales managements
Knowledge academy·2012Sales diploma Certificate certified by Edu Master Training Center.
2010Sales diploma
Edu master·2010Ship Chartering & Charter Parties
Eiffa·2005Strategic Logistics Managements
Eiffa·2002Eiffa Certificate of Attendance in Ship Chartering & Charter Parties.
2002Eiffa Certificate of Attendance in Strategic Logistics Managements.
2001Eiffa Certificate of Attendance in Legal Aspect for Freight Forwarders.
2001Legal Aspect for Freight Forwarders
Eiffa·2001