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Sally Samir

Strategic Account Manager at Gulf Agency Co. (GAC)

Madinaty, Cairo, Egypt

Work Experience

  • Strategic Account ManagerFull Time

    Gulf Agency Co. (GAC)

    May 2012 - Present -13 yrs, 2 months

    Egypt , Cairo

    • Job Details:• Playing the role of the commercial manager by managing the relationship between sales and operation, contracts and SOPs, price agreements & facilities, business opportunities with overseas offices. • Manage key or specific customer accounts (especially foreign customers), in terms of; sales, finance, operation, KPI, and delivering strategy. • Maintain business relationships with accounts and develop new opportunities. • Maintain contact with key markets by visiting and investigating the operations and local conditions. • Provide customer service to assigned customer accounts; understanding business requirements, and work on achieving it. • Developing and executing strategies to maximize sales by locating and increase the size of the client base, and ensuring the happiness of the existing base. • Analyzing market competition & select the company rating, and what can be done for improving. • Cultivate strong relationships with abroad based of group network, overseas customers and staff.
  • Business Development Manager & Project Division Full Time

    DSV Air & Sea

    May 1999 - May 2012 -13 yrs

    Egypt , Cairo

    • Job Details:• Handling Projects (costing, pricing, communications & operation handling). • Taking care of all what is related to the business development in the company, whether it’s concerning customers, sales, work performance, open new markets in the cooperation with overseas offices, …etc. • Sending reports/ suggestions to the Head Quarters to reflect work standard/ new ideas about developing work / negotiating prices to secure potential business. • Understanding the customer’s needs and requirements and implement long-term business strategies accordingly. • Maintaining contracts with customers, and solving key account's problems. • Supervise the big accounts and monitor work with all involved departments (Quality Control). • In 2008; Sales Head’s activities were added to the above, to include;  Recruiting and training sales stuff.  Supervising, motivating and monitoring sales team performance.  Setting budgets/targets.  Liaising with other product Managers.  Keeping abreast of what competitors are doing.  Reporting to CEO.
  • Head Accounting Department/ Customer ServiceFull Time

    Fabulous Sportswear Company

    Nov 1995 - May 1999 -3 yrs, 6 months

    Egypt

    • Job Details:• Handling customer accounts & customer service tasks of readymade garments. • Follow-up & Controlling the point of sale program of the ware shops & warehouses. • Follow-up & Controlling the point of sale program of the shops. • Preparing balance sheets & reports on regular bases showing sales transactions, • Sales staff results, customer's status & stock in factory and the warehouses (in/out of stock). • Follow-up inventory, full responsibility of every single details subject to the shops, participated in choosing the new collection of the season.
  • Education

    • Bachelor's Degree in Business administration

      The Higher Institute of Cooperative and Managerial Studies

      Jan 1992 - Jan 1995 - 3 yr

    • High School - Thanaweya Amma

      Youssef El- Sebaay School

      Jan 1991 

    Achievements

    • Major achievement in work developing in DSV Air & Sea, which make the company; o Open a new sector for the business development in 2005, working side to side with the Sales, and I become the Head of the Sales & Business Development. o Modified the sales system by creating targets and new motivation system, which was not existing before. o Highlight the importance of Implementing marketing strategy, and process become under execution. • Major achievement in GAC ‘Gulf Agency Co.’ by make them; o Create a commercial team, incl. Commercial Manager, Sales Team, and Customer service team/Sales Support. Creation incl. but not limited to; all set up process for sales, starting from procurement, SOPs, ….. up to final reports. o Create international inland division, and could secure all international inland transportation, of which the company wasn’t in that field before.

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • German

      Beginner

    Training & Certifications

    • KAM (Key Account Management) at GAC corporate academy.

      2014
    • KAM (Key Account Management)

      GAC·2012
    • Sales managements at Knowledge academy

      2012
    • sales managements

      Knowledge academy·2012
    • Sales diploma Certificate certified by Edu Master Training Center.

      2010
    • Sales diploma

      Edu master·2010
    • Ship Chartering & Charter Parties

      Eiffa·2005
    • Strategic Logistics Managements

      Eiffa·2002
    • Eiffa Certificate of Attendance in Ship Chartering & Charter Parties.

      2002
    • Eiffa Certificate of Attendance in Strategic Logistics Managements.

      2001
    • Eiffa Certificate of Attendance in Legal Aspect for Freight Forwarders.

      2001
    • Legal Aspect for Freight Forwarders

      Eiffa·2001
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