Sally Hesham Elbajy

Clients Relations Officer and Admin Coordinator at Smart Vision Agency

6th of October, Giza, Egypt

British council

Jan 2019 - Present -6 yrs, 6 months

Egypt , Giza

Smart Vision Agency

May 2018 - Present -7 yrs, 2 months

Egypt , Giza

Job Details:Responsibilities: -Build relationships with key employees among customers -Create plans to address clients’ business needs -Advise clients on creating profitable processes -Schedule regular meetings with customers to ensure they are satisfied -Act as point of contact for complaints and escalate issues as appropriate -Help sales team up-sell or cross-sell services and products -Ensure both the company and clients adhere to contract terms

Dent Care Hospitals

Nov 2017 - Apr 2018 -5 months

Egypt , Giza

Job Details:Responsibilities: -Answer and direct phone calls -Organize and schedule meetings and appointments -Maintain contact lists -Produce and distribute correspondence memos, letters, faxes and forms -Handle multiple projects -Prepare and monitor invoices -Maintain computer and manual filing systems -Coordinate office procedures -Reply to email, telephone or face to face enquiries -Develop and update administrative systems to make them more efficient -Resolve administrative problems -Receive, sort and distribute the mail -Manage staff appointments -Coordinate repairs to office equipment -Greet and assist visitors to the office

Public Relations Officer at Tshanj
Student Activity
Sep 2016 - Aug 2017 -11 months
Assistant Director at Faculty of Archaeology Theatre
Volunteering
Sep 2014 - May 2017 -2 yrs, 8 months
Broadcast Presenter at Zabzaba FM Radio
Volunteering
Feb 2016 - May 2016 -3 months