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Sally Adel Yakoub

Trainer at free lancer

Heliopolis, Cairo, Egypt

Work Experience

  • Sales Director AssistantFull Time

    Hayat Kimya

    Dec 2016 - Mar 2021 -4 yrs, 3 months

    Egypt , Cairo

    • Job Details:- Organizing the Sales Managers daily agenda. - Attending Board Meeting & taking minutes of meeting. - Coordinate all business affairs between Sales Department & all other departments. - Preparing daily sales reports presenting daily sales figures. - Preparing Weekly Sales Reports to the Head Office in Turkey. - Preparing Monthly Sales Reports & Presentations to the GM & Head Office for the sales closing figures showing the analysis & sales performance. - Assisting the Sales Director in daily tasks. - Organizing & coordinating Sales Meetings and Launch Events in all Egypt. - Hotel & flight bookings. - Manage stationary & office requirements. - Preparing monthly business review. - Performing admin daily tasks. - Assisting the sales team. - Handling Sales Training requirements like: Assessing the training needs, Choosing the Training Providers, Managing the training Agenda, Monitoring the Training Process & Assuring its smooth flow, training the sales team on soft skills.
  • Corporate Sales & TrainerFull Time

    Egyptian Life Takaful

    May 2015 - Nov 2016 -1 yr, 6 months

    Egypt , Cairo

    • Job Details:- Hunting new accounts. - Tailoring offers to be suitable for each customer needs. - Preparing insurance offers (Life – Medical – Pension) - Follow up with customers & receiving feedbacks. - Training new comers.
  • Camp ManagerFull Time

    Camp-O-Mania

    May 2014 - Dec 2014 -7 months

    Egypt , Cairo

    • Job Details:(designing the camp program – performing customers operations - communicating with customers – leading & training the camp team - handling customers’ needs & requests )
  • Team Leader- Corporate Customer ServiceFull Time

    Mobinil

    Jul 2011 - Sep 2012 -1 yr, 2 months

    Egypt , Cairo

    • Job Details:(Enterprise Customer Service Rep. - Enterprise First Class - Senior Representative – Trainer - System Testing “ Siebel Campaign Management UAT “ - Team Leader - Supervisor ) - Handling Corporate customers, key accounts, Critical cases, Angry customers, First Class customers. - Coaching & Leading the team. - Monitoring their performance. - Training new inductions. - Improving the quality of the team’s performance in order to avoid both fatal & non-fatal mistakes.
  • Education

    • College Diploma in Business Administration

      Ain Shams University (ASU)

      Jan 2003 - Jan 2007 - 4 yr

    • High School - Thanaweya Amma

      Saint Clair's College

      Jan 2003 

    Skills

    • Microsoft Word
    • Customer Service
    • Training
    • Microsoft Excel
    • Admin
    • Organizing Meeting & events
    • Microsoft Powerpoint
    • Office management
    • Microsoft Outlook
    • Recruiting
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    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Intermediate

    Training & Certifications

    • Marketing

      2011
    • Human Resources Management

      2009
    • Training Economics

      United Nations - Injaz Program·2008
    • Management

      AUC·2007
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