Salem Adel Ali Mohamed

Network Engineer | IT Help Desk | IT Specialist

New Cairo, Cairo, Egypt

Raya Contact Center Company

Sep 2019 - Aug 2020 -11 months

Schneider Electric Company

May 2018 - Jul 2019 -1 yr, 2 months

Egypt , Cairo

Job Details:Key Responsibilities • Worked as a maintenance engineer where I was responsible for following up the technical condition of production lines and fixing faults with the maintenance team. • Inspecting equipment and conducting routine maintenance. • Servicing and replacing old or faulty equipment. • Troubleshooting equipment malfunctions. • Removing old equipment and installing new machines. • Adhering to all safety and performance regulations.

Noor El Islam Store

Apr 2014 - Jan 2018 -3 yrs, 9 months

Job Details:Key Responsibilities • Installing and configuring computer hardware operating systems and applications (Hardware, software, systems, networks, printers). • Diagnosing and troubleshooting computer issues. • Maintaining hardware and software by conducting regular maintenance and updates. • Upgrading firmware, software, and outdated hardware systems. • Monitoring and maintaining security systems and installing updates. • Performing regular tests, upgrades, and backups. • Repairing equipment and replacing parts. • Troubleshooting system and network problems and diagnosing and solving hardware or software faults. • Backup data from PCs when required. • Resolving incoming client and personnel IT queries remotely via Facebook and phone, or at the store.

Bachelor's Degree in computer science
future academy - higher future institute for specialized technological studies
Jan 2020