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Saleh Ahmed

Lead, Technical Corporate Operations & Support at Orange

Cairo, Egypt

Work Experience

  • Lead, Technical Corporate Operations & SupportFull Time

    Orange

    Apr 2020 - Present -5 yrs, 2 months

    Egypt , Cairo

    • Technical Support AgentFull Time

      Vodafone

      Apr 2018 - Aug 2019 -1 yr, 4 months

      Egypt , Cairo

      • Customer ServiceFull Time

        Orange

        Nov 2017 - Jan 2018 -2 months

        Egypt , Giza

        • Job Details:Responsibilities: •Handling prepaid and some of postpaid Customers & solving Issues, they face. •Maintaining customer confidence and protects operations by keeping information confidential. •Maintains historical records for each customer complains. •Contributing to team effort by accomplishing high overall performance.

        • Education

        • Bachelor's Degree in IT

          Egyptian E-learning University (EELU)

          Jan 2013 - Jan 2017 - 4 yr

        • High School - Thanaweya Amma

          El fostat secondary school

          Jan 2013 

        Languages

        • Arabic

          Fluent

        • English

          Advanced

        Training & Certifications

        • CCNP

          Helper For Training ·2017

        • MCSA

          Helper For Training ·2017

        • CCNA

          Helper For Training·2017
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