
Saleh AbdElHay Ali
Demand planning and pricing at PIRELLI
Helwan, Cairo, EgyptWork Experience
Demand planning and pricing Full Time
PIRELLI
Aug 2017 - Present -7 yrs, 10 months
Egypt , Cairo
- Job Details:Demand planning and Forecasting: - Develop annual and monthly sales forecast considering market share and profitability. - Manage analytical volume forecasting over 200 product. - Manage all operation aspects to the distributors including inventory management, monthly sales reporting, product forecasting, availability. Pricing: - Lead and direct pricing strategy formulation and take necessary pricing action to enhance profitability. - Develope B2B and dealer bonus scheme and discounts. - Conduct benchmark revisions. Considering the going rates for similar product in the industry, to maintain competitveness. Producr Management: - Proposed new product based on market feedback. - Manage product phase-in and phase-out with central product management.
Retail Quality and Customer Experience SpecialistFull Time
Vodafone Egypt
Apr 2012 - Jun 2017 -5 yrs, 2 months
Egypt , Cairo
- Job Details:1. Quality: • Measure Retail channel knowledge level by performing accurate monthly complaint report. • Improve store audit visit report result month over month. • Controlling Express store quality through conducting quality visits. • Achieve Frist Visit Resolution Concept. 2. Customer Experience: • Ensure applying best customer experience across retail channel including delighting high value customer. • Improve Retail Net promoter score through effective reports. • Ensure proper internal and interdepartmental communication. • Recommend solution for any obstacles effecting customer journey inside retail stores. • Finalizing standalone channel project to Enhance Customer Experience and Frist visit resolution concept. 3. Process: • Ensure monitoring and observing retail process through retail process feedback. • Find a solution for improve channel sales performance through enhance retail process. • Minimize risk and maximize benefits. • Recommend action based on competitive intelligence visits to overcome the gaps. 4. Operation: • Communicate daily reports and correspondences to stakeholders. • Cost efficiency and effectiveness implementation. • Deliver of the entire assigned task on time.
Retail Senior AdvisorFull Time
Vodafone Egypt
Oct 2010 - Mar 2012 -1 yr, 5 months
Egypt , Cairo
- Job Details:• Responsible for handling existing Small& medium Enterprise (SME) accounts. • Demonstrate products and services and provide customers with accurate information. • Deal with complaints from customers; Discover and handle concerns, and trouble shoot their Problems. • Arrange number of status reports (activities Reports, closings Reports, follow-up Reports).
Education
MBA in Global Business
ESLSCA Business SchoolJan 2015 - Jan 2017 - 2 yr
• Bachelor's degree, Faculty of Commerce Accounting section in Accounting
Cairo University (CU)Jan 2011 - Jan 2007 - 48 Month
Skills
- Sales
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Marketing
- Marketing Campaigns
- Trade marketing
- Activation
- Product Management
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Languages
English
FluentArabic
Fluent
Training & Certifications
Certified Trainer
Vodafone Egypt·2014Marketing
American university in Cairo·2013Sales & Marketing
American university in Cairo·2012