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Salah Eldin Mohamed Moustafa

Small and Medium Business Team Leader - Translator

Helwan, Cairo, Egypt

Work Experience

  • Small and Medium Business Team Leader - TranslatorFull Time

    Quality Egypt

    Nov 2019 - Aug 2021 -1 yr, 9 months

    Egypt , Cairo

    • Subject Matter ExpertFull Time

      Teleperformance Plaza Egypt / Expedia Account

      Mar 2016 - Aug 2019 -3 yrs, 5 months

      Egypt , Cairo

      • Job Details:Handling customers' issues related to their hotels, cars, cruises, activities and flight tickets' bookings.

    • Customer service representativeFull Time

      Vodafone UK

      Feb 2015 - Sep 2015 -7 months

      Egypt , Cairo

      • Job Details:Top Achiever of "Customer Satisfaction Survey" Achievement for the first 4 months of employment. A challenging position due to the continuous and numerous customers' queries during the shift. A huge experience was gained about social interaction with immediate situations. Not to mention, the advantage of practicing English in the field of telecommunications.

      • Education

      • Bachelor's Degree in Foreign languages and translation

        Misr University for Science and Technology (MUST)

        Jan 2013 - Jan 2017 - 4 yr

      Skills

      • Microsoft Windows
      • Microsoft Excel
      • Microsoft Word
      • Microsoft Outlook
      • Interpretation

      Languages

      • German

        Fluent

      • Arabic

        Fluent

      • English

        Fluent
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