Basic Info

Salah Fatah

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Sales Representative and Technical support (intern) at NozomSoft

Experience Details

Sales Representative and Technical support (intern)

IT/Software Development, Human Resources, Customer Service/Support

Experienced (Non-Manager)

- Deal with customers who asked about our services
- buy and sell our products like security systems
- contact with customers and supported him with technical issues with our services or products


Company Details

NozomSoft

Cairo, Egypt

1-10 employees

Information Technology Services, Information Technology Services

www.nozomsoft.net

Dec 2014 to present (2 years 10 months)
SEO Specialist Junior (intern) at NozomSoft

Experience Details

SEO Specialist Junior (intern)

IT/Software Development

Entry Level

- Learned How to Enhance and Optimize Websites for Search Engines , to Increase there Ranks in Google,
- Learned On-Page SEO Fundamentals that should be on any Website to get Good Ranks In Google Engine .
- Basic Using for Analytics and Google Search Webmasters


Company Details

NozomSoft

Sharqia, Egypt

1-10 employees

Information Technology Services

http://www.nozomsoft.com

Aug 2017 to present (2 months)
ADSl Technical Support Agent (intern) at TE-Data

Experience Details

ADSl Technical Support Agent (intern)

IT/Software Development

Entry Level

Handle Customer's Inquiries in any technical problems
Provide the customers with fast solutions and exceed their expectations


Company Details

TE-Data

Cairo, Egypt

More than 1000 employees

Internet/E-commerce, Information Technology Services, Telecommunications

http://www.tedata.net/eg/ar/

Jun 2014 to Dec 2014 (6 months)
Maintenance specialist surveillance cameras (intern) at Egyptian Engineering Company

Experience Details

Maintenance specialist surveillance cameras (intern)

Engineering - Construction/Civil/Architecture

Entry Level

* Installation and Management Surveillance systems software.
* managing dvr's devices
* Find problems in surveillance systems and fixed it .


Company Details

Egyptian Engineering Company

Cairo, Egypt

1-10 employees

Security and Surveillance, Information Technology Services

N/A

Feb 2013 to May 2014 (1 year 3 months)
IT Help Desk at Egyptian Engineering Company

Experience Details

IT Help Desk

IT/Software Development

Entry Level

- Install Configure and troubleshooting windows XP, Win 7 and office.
Provide help desk support and resolve problems to users.

- Monitor and respond quickly and effectively to requests received through the IT help desk

- Monitor Service Desk for tickets assigned to the queue and process based on priority

- Modify configurations, utilities, software default settings, etc. for the local workstation

- Manage PC setup and deployment for new employees using standard hardware, images and software Perform timely workstation hardware and software upgrades as required Install Configure and troubleshooting windows XP, Win 7 and office.


Company Details

Egyptian Engineering Company

Cairo, Egypt

1-10 employees

Computer Hardware, Computer Networking , Information Technology Services

N/A

Feb 2013 to May 2014 (1 year 3 months)

Achievements


Become responsible for one of the big companies we contract with it in security cameras


* Designing full website for home furniture by html & css * Learning basic of programming vb6

Education

BA in Management Information system

Education Details

BA

Management Information system

FUTURE ACADEMY, Egypt

C / Good / 65 - 75%

N/A

N/A

FUTURE ACADEMY
2008 - 2012

Certifications

Mos (MS Access)
May 2012

Certificate details

Mos (MS Access)

May 2012

850 out of 1000

N/A

N/A

Microsoft

N/A

Help Desk
Mar 2013

Certificate details

Help Desk

Mar 2013

N/A

N/A

N/A

ItOutbreak (Self Study)

This Certification is a Self-Study Through This Site
http://www.itoutbreak.com/

Certificate details

Comptia A+ 220-801 -220-802

Nov 2013

N/A

N/A

N/A

Self Study by Proffesor messer's Website

N/A

Training and Courses

Training/Course Details

IT support technician

Dec 2013

professormesser (website) Self Study

It About these Objectives : - PC Hardware - Motherboard Components - Networking - Laptops (Hardware - Display - Features) - Printers (Types - Installing - Maintenance)

Training/Course Details

Social Media Specialist

Aug 2017

Anwar Resala

Outline for Training on these Media Channel : - Facebook - Instagram - Twitter - snap-chat I can : - Create and Manage Ad Campaign for All Above Media Channel

This profile is fresh!
Last update 24 days ago.

Jobseeker photo

Profile Skills and Keywords

ADSl Technical Support AgentArabicBuilding ConstructionComptia A+ 220-801 -220-802Computer HardwareComputer NetworkingCustomer ServiceE-commerceEnglishHard WorkerHelp DeskHuman ResourcesITIT BackgroundIT Help DeskIT Support TechnicianInformation Technology (IT)Information Technology ServicesInternetLearning New Every DayListening To RadioMS Office 2010Maintenance Specialist Surveillance CamerasMake New FriendsManagement Information SystemMicrosoft Opreating SystemsMicrosoft AccessMicrosoft ExcelMicrosoft OutlookMicrosoft Outlook 2007Microsoft PowerPointMicrosoft Windows 7Microsoft Windows 8Microsoft Windows XpMicrosoft WordMos (MS Access)NegotiatorNetworkingNetworksOnline Self StudyOrganizerProblem SolverReadSEO Specialist JuniorSales Representative And Technical SupportSecurity And SurveillanceSkilled TradesSocial Media SpecialistSoftware DevelopmentSpanishSupportSurvliance CamerasTeam PlayerTechnical SupportTelecommunicationsVMWareWeb Design

Self-assesed Skills

Languages

English

English

: Advanced

: Fluent

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Spanish

Spanish

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Windows xp

Microsoft Windows xp

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Windows 7

Microsoft Windows 7

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

1-3 years

Microsoft Access

Microsoft Access

: Advanced

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Outlook 2007

Microsoft Outlook 2007

: Advanced

: Extreme - I love it!

:

Less than 1 year

Networking

Networking

: Intermediate

: Extreme - I love it!

:

Less than 1 year

VMWare

VMWare

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Microsoft Windows 8

Microsoft Windows 8

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Information Technology (IT)

Information Technology (IT)

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

MS Office 2010

MS Office 2010

: Advanced

: Extreme - I love it!

:

1-3 years

IT Background

IT Background

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Opreating systems

Microsoft Opreating systems

: Advanced

: Extreme - I love it!

:

1-3 years

technical support

technical support

: Intermediate

: Extreme - I love it!

:

1-3 years

Networks

Networks

: Intermediate

: High

:

Less than 1 year

survliance cameras

survliance cameras

: Beginner

: High

:

1-3 years

Web design

Web design

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Negotiator, Organizer, Problem Solver, Team Player

Online Presence

https://www.linkedin.com/in/salahabdelfatah/https://www.facebook.com/salah3bdelfatahsalah3bdelfatah@live.com

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