Salah Ahmed El.Naggar

1- Setup, Configure, Manage And Troubleshoot Computing Hardware Including But Not Limited To: Laptops, Desktop Computers, Active Passive Network Components . 2-Install, Configure, Manage, Administer And Maintain MS Professional OS (Win XP,Win7, Win8,Win 10) 3- Administrating domain controller , Active Directory , DNS and DHCP Servers 4- Install And Configure All Printer & Scanner 5- Assists In Evaluating End User Needs And Recommends Appropriate Equipment And Software Configurations 6- Trubleshoot Outlook . 7- CCTV System 8- IPTV System 9- Familiarity with network management protocols (e.g., TCP/IP, DNS) 10- Respond to escalated support requests and resolve issues promptly to minimize downtime. 11- Provide advanced technical support and troubleshooting for complex hardware, software, and network issues. 12- Search to find the best solution to the Issues