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Salah Mohamed Zayed

Recruitment Manager at Raya Contact Center

Haram, Giza, Egypt

Work Experience

  • Recruitment ManagerFull Time

    Raya Contact Center

    Dec 2021 - Present -3 yrs, 6 months

    • Job Details:Oversees the hiring process, designs, recruiting procedures, and manages the recruitment team.
  • Human Resources Section HeadFull Time

    Atheel Cc

    Jun 2019 - Dec 2021 -2 yrs, 6 months

    Egypt , Cairo

    • Job Details:Managing all functions.
  • HR - Recruitment & OD Section HeadFull Time

    Talent Pool Solutions

    Mar 2019 - Jun 2019 -3 months

    Egypt , Cairo

    • HR Site AdministratorFull Time

      Souq.com

      Oct 2018 - Apr 2019 -6 months

      Egypt , Cairo

      • Job Details:- Responsible of the hiring cycle for the fulfillment center and all supporting functions with all outsourcing companies. - Partner with management to communicate Human Resources policies, procedures, programs, and laws. - Implementing the new attendance tracking system and managing the payroll. - Ensuring new hire paperwork is completed, processing all personnel action forms and ensuring proper approval.
    • Education

      • MBA in Human Resources

        Cairo University (CU)

        Jan 2022 - Jan 2025 - 3 yr

      • Bachelor's Degree in Law

        Cairo University (CU)

        Jan 2007 

      Achievements

      HR-Recruitment field with 8+ years of experience, seeking to increase profitability for the call center hiring sector. At Xceed Contact Center, slashed the cost per hire by 25% in 10 months by implementing on the job training across our department. Cut the time to hire by 51% with a new queuing system. Skilled in Continuous Improvement, Adaptability, and Business Process Improvement.

      Skills

      • Leadership
      • Human Resources
      • N+
      • CCNA
      • MCITP
      • Core PHP
      • Data Analysis
      • COPC knowledge
      • Digital Marketing
      • SAP Human Capital Management
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      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • German

        Beginner
      • French

        Beginner

      Training & Certifications

      • Six Sigma Master Black Belt

        2023
      • SHRM SCP

        American Chamber·2017
      • PHP

        2015
      • Potential Leader Professional

        2014
      • CCNP

        2012
      • CCNA

        2011
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