
Salah Ibrahim Seddik
Head of Software & Tech Support
Riyadh, Saudi ArabiaWork Experience
Head of Software & Tech SupportFull Time
Saudi Executive Company
Apr 2016 - May 2020 -4 yrs, 1 month
Saudi Arabia , Riyadh
- Job Details:- Reporting to Saudiex CEO. - Contacting with our vendors for example (SoftLayer, IBM, Gurtam, Ruptela, STC, ZAIN, GPS server and so on). - Supporting company strategy based on market trends and customer requirements and being a key growth driver. - Managing and directs (software developers, technical support and technicians). Evaluating employees performance, setting expectations and goals for the department and individual staff members, recruits, disciplines and training staff. - Creating team spirit in the department. And uniting the goal towards developing everyone and sharing ideas. - Slashed costs by negotiating prices, fees and providing alternative solutions, while ensuring continued and improved services. - Communicating with the customers to find opinions, problems and suggestions to achieving customer satisfaction and find ideas for developing the business. - Exercising independent judgment and discretion in overall project management by prioritizing, planning and tracking project progress. - Researching products development options and provides analysis for products direction. - Consulting with internal departments to identify customer needs and include project objectives. Provides support regarding product development to internal departments. - Building long term customer relationships and ensure high customer satisfactions. - Creating related documentation.
Senior PHP Web developerFull Time
Freelancer
Dec 2015 - Mar 2016 -3 months
Egypt , Alexandria
- Job Details:I have built many websites & web applications based on PHP (Yii PHP Framework). - Reading the project requirements and understand it then analyzing it. - Discussing the analysis with the customer. - Distributing the project to phases. - Creating the project database. - Writing the programming code. - Deliver every completed phase to the customer and discussing the feedback. - Deploying the project online. - Writing the project documentation. - Final deliver to the customer.
Senior PHP Developer, Team LeaderFull Time
Ukprosolutions
Apr 2014 - Sep 2015 -1 yr, 5 months
Egypt , Cairo
- Job Details:I have participated in building many websites & web systems like Accounting, CRM and HR systems based on PHP (Yii PHP Framework). - Discussing the projects plans with the project manager. - Contacting with the others teams head like (Design team, Mobile app team, tester team ....etc.). - Reading the project requirements and understand it then analyzing it. - Discussing the design with the designer and receive it from him. - Discussing the project analysis with my team. - Discussing the project database with my team. - Distributing tasks to my team. - Writing the programming code on the important parts. - Following my team and discussing the tasks entrusted to them, and assembling the final work. - Collecting the daily reports from my team. - Deploying the completed projects online. - Reporting to projects manager.
Senior PHP Web DeveloperFull Time
Ensign Agency
Jan 2013 - Mar 2014 -1 yr, 2 months
Egypt , Cairo
- Job Details:I have participated in building build many websites & web applications based on PHP (MVC pattern) and (Cake PHP Framework). - Reading the project requirements and understand it then analyzing it. - Discussing the project analysis with my team. - Discussing the project design with the designer and receive it from him. - Creating the project database. - Distributing the tasks to my team. - Writing the programming code. - Following my team and discussing the tasks entrusted to them, and assembling the final work. - Reporting to projects manager.
Education
Bachelor's Degree in Computer & Control Systems
Ain Shams University (ASU)Jan 2007 - Jan 2011 - 4 yr
Achievements
- Experience in tracking and IOT systems with achieving customer satisfaction. - Experience with management skills and strong judgment and decision-making ability. - Experience with multi-tier system development, cloud platforms, load balancing and highly scalable and secure applications. - Demonstrated strong logical and technical problem-solving skills. - Ability to adapt quickly to fast-paced changing environment and priorities. - Experienced Software Engineering Manager with a demonstrated history of working in the information technology and web programming, Skilled in PHP, HTML, CSS, and jQuery. - Strong engineering professional with a Bachelor's degree focused in Computer Software Engineering from Ain Shams University.
Skills
- Information Technology (IT)
- Development
- Frameworks
- DB MySQL
- RESTful APIs
- SEO
- Web Development
- troubleshoot
- Management
- Leadership Management
Languages
Arabic
FluentEnglish
AdvancedFrench
Beginner