
SalahEldin Ahmed Ellaban
Store Manager
Damietta, Damietta, EgyptWork Experience
Cluewear
Nov 2021 - Dec 2023 -2 yrs, 1 month
Egypt
- Job Details:Successfully managed two branches across different cities: Damietta (Nov 2021 – Sep 2022) then Tanta (Sep 2022 – Dec 2023). Led and developed high-performing sales teams by implementing effective training, motivation strategies, and performance evaluations. Optimized workforce scheduling to ensure smooth operations during peak hours, special events, and daily business activities. Enhanced customer satisfaction and retention by resolving inquiries promptly and fostering strong relationships. Streamlined sales reporting and cash handling processes, ensuring compliance with company policies and minimizing discrepancies. Maintained a visually appealing and well-organized store environment to maximize customer engagement and sales. Consistently exceeded sales targets and contributed to overall business growth through strategic decision-making and proactive management.
Intern – Logistics & Supply Chain
Damietta Port Authority
Jul 2021 - Aug 2021 -1 month
Egypt
- Job Details:Gained hands-on experience in logistics operations within the port. Assisted in tracking cargo movement and coordinating between different departments to ensure smooth operations. Participated in analyzing supply chain data to identify opportunities for operational efficiency. Learned about storage and handling procedures within the port and their role in optimizing cargo flow. Developed communication and teamwork skills by collaborating with different teams in a dynamic environment.
Cluewear
May 2020 - Apr 2021 -11 months
Egypt
- Job Details:Identified customer needs through conversation and observation. Processed payments for purchases. Answered questions about sales and promotions. Achieved assigned sales targets.
Education
Bachelor's Degree in Commerce, English Section
Damietta University (DU)Jan 2019 - Jan 2023 - 4 yr
Skills
- Excellent Customer Service Skills
- Basic knowledge of financial analysis and ability to assess customers’ financial needs
- Excellent communication and interpersonal skills
- Proficient in using banking software and other technological tools (ERP)
- Strong sales skills and ability to meet sales targets
- Attention to detail and accuracy in processing transactions and account information
- Strong understanding of banking regulations and ethical standards
- Teamwork
- Communication
- Problem-Solving
Languages
English
Fluent