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Salah Khaled Badran

Corporate Business Process Improvement Supervisor at Telecom Egypt

Ard Allewa, Giza, Egypt

Work Experience

  • Corporate Business Process Improvement SupervisorFull Time

    Telecom Egypt

    Nov 2018 - Present -6 yrs, 7 months

    Egypt , Giza

    • Job Details:- Supervise teams to ensure that execution of day-to-day work assignments are accomplished on time and within given requirements/standards - Lead the development of team to ensure service standards and capabilities are continually improved and upgraded - Suggest improvement of the QMS templates for continual alignment with business needs changes - Develop company-wide documentation and standardization for TE policies, processes, and business forms taking into consideration the established quality standards and best practices Analyze internal and external audit results and process performance measurements to discover areas of improvement - Implement process improvement initiatives in coordination with process owners and activity managers as per business priorities and in line with TE Quality objectives to enhance the QMS on a continual basis - Develop Key Performance indicators (KPIs), service level agreements and records for TE processes based on best practices and seek approval as required to measure performance of operations - Plan for the improvement initiatives based on data driven methodologies results to enhance the company efficiency - Provide the needed technical advice regarding the used modeling , frame work, business process standards
  • Education

    • BSC in commerce

      Menoufia University

      Jan 2004 - Jan 2008 - 4 yr

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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