
Salah Hisham Al-Kurdi
IT Service Delivery Manager at EastNets
Amman, JordanWork Experience
Education
Bachelor's Degree in Management Information System
Al-Zaytoonah UniversityJan 2010
Achievements
• Achieve ISO 27001 and certify IT Department. • Building a culture of high performance, proactive business co-operations, continues improvement, service delivery and initiatives. • Lead IT Team to another level of maturity, accomplish Manage and control IT Operations within organization to meet international standards. • Build and developed strong IT team that will be able to lead and manage complicated scenarios • Move organization to Cloud solutions: Azure and AWS. Move internal environment to co-location, ensure BCP by build and test DR (Partial and Full). • Reduce the cost of IT Budget and enhance efficiency. • Build and manage Video conference System with full integration with: Mobile, IP Telephony, and MS Teams. • Unify company core systems including: CRM System, EPM System, HR System, and Financial Application System into one platform to achieve data consistency, eliminate system overlapping, allow process automation and enhance Management control by richen report and dashboar
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
PECB Certified ISO/IEC 27001 Lead Implementer
PECB·2018• MSP Microsoft Specialist: Managing Projects with Microsoft Project 2013/2016
Microsoft·2017PMP Certified PMP ID: #1929511
PMI·2016ITIL v3 foundation Certificate
ITIL·2011