Sajed Shakhatreh

Head of Home Appliances Retail Department

• Job Details:Oversaw home appliances operations across 5 branches, leading a team of 5 branch managers and 45 employees. Developed and executed sales strategies to drive growth and increase market share in a competitive environment. Managed product selection, pricing, and promotions, collaborating with vendors and internal teams to optimize inventory levels and enhance customer satisfaction. Conducted market analysis and leveraged customer insights to identify expansion opportunities and innovation. Ensured compliance with company policies across all branches, optimized operational efficiency, and maintained high standards of customer service.

Branch Manager (Home Appliances Retail)

• Job Details:Led branch operations, overseeing a team of 20 employees, including 2 supervisors, to consistently exceed sales targets and enhance customer satisfaction. Achieved the 'best branch of the month' award three times, driving top performance in sales, customer service, and operational efficiency through effective team leadership and strategic management. Developed promotional strategies and campaigns that resulted in increasing sales by 5% over 6 months. Optimized inventory management, and improved staff productivity.

Sales Supervisor (Home Appliances Retail)

• Job Details:Led a high-performing sales team of 10, improving team performance through ongoing training, coaching, and performance management. Applied promotional strategies and campaigns, resulting in increased sales. Coordinated with inventory and customer service teams to ensure seamless product availability and high customer satisfaction. Managed cash flow, supervised cashiers, and handled discrepancies to ensure smooth operations.